On to Florence
Easy to make reservation and was provided information needed to board the correct train to Florence
By MICHAEL
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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127 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you’re exploring Italy for the first time or embarking on your next Italian adventure, rail travel is the ideal way to explore Italy’s many beautiful cities and rich landscapes. ItaliaRail is here to make sure you have everything you need to make your Italian rail journey remarkable.ItaliaRail also provides a wealth of information about Italian train travel. Prepare for your trip with detailed information about Italy’s great cities, trains and rail stations. Learn tips and tricks for traveling by train in Italy — what to pack for your journey, how to plan your trip, and what to see when you get there.
ItaliaRail (italiarail.com) has 127 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 82 reviews with 5 stars · Clear filters
Easy to make reservation and was provided information needed to board the correct train to Florence
By MICHAEL
Easy to book and understand.
By Christine F.
Tickets were easy to purchase and the signage at the train station was easy to follow. It would be nice if the trains were not so crowded!
By CC
It was easy to make my booking, and the times I needed are available. I am only booking a few weeks in advance, I’m making a last minute trip. The extras offered are helpful - the magazine, the discounts on tours. Thank you!
By Shannon M.
We had a good experience with ordering our tickets from the website.
By Zehavit G.
Easy to use, quick booking. Simple and efficient.
By Luke S.
Great app and very easy to use
By Greg S.
Un buen servicio y lá mejor experiencia con mis clientes
By MARIA ISABEL M.