Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
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601 reviews
InsideTrackerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is InsideTracker? Established in 2009 by a team of seasoned experts specializing in aging, genetics, and biometric data, InsideTracker is your key to a healthier longer life. Through a meticulous analysis of your body's biomarkers, InsideTracker offers an objective assessment of your well-being. Powered by cutting-edge A.I., this platform harnesses insights from over ten billion biomarker data points and thousands of peer-reviewed scientific publications to craft a tailor-made guide for your journey towards improved health and longevity. All this knowledge is conveniently integrated into a user-friendly mobile app, unveiling your personalized path to inner well-being and lasting vitality. What plans are available?Ultimate: The most comprehensive understanding of your body’s health, measuring up to 48 biomarkers for a complete and holistic analysis of your health. InnerAge 2.0: InnerAge 2.0 analyzes 17 biomarkers for men and 13 for women to reveal your biological age (known as your body’s InnerAge). DNA Kit: The DNA Kit analyzes 261 genetic markers to reveal your genetic potential for up to 38 wellness traits. Blood Results Upload: Utilize a recent blood test from your doctor, employer, or insurance company and take advantage of the in-depth insight that only InsideTracker can provide. First Responders Panel: A custom blood panel, specially crafted for our community’s most dedicated service members. With any of our plans, track your progress with our iOS and Android apps to continuously calibrate based on real-timefeedback from your body. View All Plans
InsideTracker (insidetracker.com) has 601 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
601 approved reviews, newest moderated first
I rely on InsideTracker to periodically monitor my biomarkers. I've seen new markers added recently. This scientific expansion is greatly appreciated by us long-term users. Seeing my progressive data graphically helps me make adjustments in exercise, diet and lifestyle. I'll be a client for the rest of my (hopefully) long life!
By Steve
Some of the blood test info is helpful. All but three of my markers are optimal so learning that was cool. But the info or my non-optimized markers wasn't helpful. For instance, my cholesterol is slightly over normal, and the program recommends: "don't eat coconut oil." Dude, I don't eat coconuts--in any form. Next? Oh, that's it? Many crucial biomarkers also weren't included in my test--fasting insulin, estradiol, progesterone, thyroid--and I bought the most expensive one. Actually it turns out estradiol should have been included, but it wasn't. I complained, and they offered me a 30% discount on my next test--meh. I could get that off one of the biohacking podcasts I listen to. I know what optimal numbers should be for most of this stuff. I'll just get my GP to add the tests that aren't included--like insulin--when I go in for my routine bloodwork covered by my insurance and skip this whole thing. Not worth the $$$ IMO. Also the customer service is basically non-existent. I mean, I did get an answer to my complaint, but it took a few days, and they weren't in a hurry to help. Again--I won't be doing this a second time. Update after reading their response below: No, they didn't contact me and give me the option to add those markers because I would have!!! And how would they know? Are they tracking my IP address for this review? Creepy. And I remain disappointed. Work on improving your recommendations, and make it right (immediately) when someone doesn't get what they paid for. This product is too expensive to not be satisfied.
By Cat
Response from InsideTracker· Oct 25, 2023
Hi Cat, we're sorry your experience hasn't met your expectations up to this point. it looks like you were emailed the option to add those markers to your test but never added them. We added them to your next test as well as gave you 30% off which is our biggest discount. We do hope that you'll test with us again with our latest Ultimate panel. Please reach out if you need anything at all!
The standout feature of InsideTracker is their customer service. They go above and beyond to ensure a positive experience. I had a few questions, and their responsive and knowledgeable support team was quick to assist. It made the whole process stress-free
By Mallorie H.
I love that I can get feedback and recommendations on how to improve. Our blood can predict and forecast future problems. But if we see a biomarker that needs work we often don't know how or what to change. Thankfully InsideTracker makes it easy to improve with guided recommendations and recipes.
By Gwen J.
Did not receive any special support or insight. Honestly, you are better off going to your PCP for blood work. At least insurance covers it, and you get the same information.
By cameron F.
Response from InsideTracker· Oct 24, 2023
We are sorry that you feel you did not receive the insights you were expecting. We strive to provide a personalized and comprehensive approach to your health and wellness. We go beyond a standard and offer tailored recommendations and insights based on your unique needs. We understand the importance of insurance coverage(although you can utilize FSA/HSA), but we believe that our additional benefits, including expert guidance and convenient access to a team of professionals, can greatly enhance your health journey. We are here to support you every step of the way towards achieving your wellness goals.
InsideTracker has been key for me to optimize my performance as a runner. I took my first test after my run coach suggested I have my iron levels checked due to sluggishness, tiredness and flatness in my running & a poor race performance that wasn't corresponding to my training. When I got my first results back I found out both my ferritin and hemoglobin levels were low along with a few other things. I made some changes to my diet and supplements and got my levels back to normal range and my training got betteR! I also discovered other inefficiencies in future tests that have helped me get my nutrition on track to correct. I love knowing that I'm optimizing my training - I'm a bit of a nerd so I really love seeing the data!!!
By Nicole
There are biomarkers that are negativity and significantly contributing to my innerage, but it still says they are optimal, and it doesn't provide advice on how to improve them. It does provide good insight and advice on some biomarkers, but not the most important ones.
By MICHAEL
Response from InsideTracker· Oct 24, 2023
We appreciate your feedback. Our primary focus is optimizing biomarkers, and it's encouraging to hear that you're already benefiting from these improvements. An optimized marker can still have a positive impact on your InnerAge, especially if it approaches the optimized boundaries. If you have any questions or need assistance, please don't hesitate to contact our support team. We are here to provide answers and support for all your inquiries.
Go to your doctor and ask for a comprehensive physical and bloodwork. Most of this could be covered by insurance. The bloodwork panel is extensive, but you will need some medical professional to interpret any abnormal results you get. The "individualized" diet and physical advice I got was exactly the same as my spouse who is 14 years older. There is nothing here you cannot get from your doctor or the internet. Within weeks they are pestering you to buy a subscription and schedule your next bloodwork. Why pay out of pocket? At least get it put towards your deductible. This is "rich man's medicine", done without a doctor to consult on your results.
By Ann L.
Response from InsideTracker· Oct 25, 2023
Hi Ann, thank you for taking the time to leave a review. We did want to touch on the items you had mentioned. We want to provide you with recommendations that can optimize your markers but there are certain results that do require speaking with a physician as those could point to a condition that is best treated or looked at with a physician. In cases like that, patients are very well educated and ready to have these conversations based on their InsideTracker analysis. We don't look to take the place of physicians in cases like this but rather provide data that you can speak with them about. As far as the recommendations matching, we focus on interventions with the strongest science, where clinical studies have directly shown an impact on the biomarkers that the individual needs to improve. With that, some can show for multiple people regardless of age or sex. We would encourage you to try incorporating these recommendations into your life and track to see if they help you.
