Not worth the trouble
I ordered the most basic InsideTracker product with the mobile blood draw because I work from home. However, when I went to schedule, it was an endless back-and-forth - there was no availability for mobile phlebotomists at all, and scheduling is tough because you're talking to someone who works for ExamOne (Quest Diagnostics) who is sort of a middleman and not really connected to a specific lab or to InsideTracker. Finally I gave up and scheduled my blood draw at a physical location even though I had paid extra for the mobile draw. The location was weird, not a lab but a semi-abandoned looking building with one person working in it. Luckily she was great and the blood draw was an easy process. I did get my results quickly, but didn't find them much more illuminating than a blood panel from my PCP that's covered by my insurance. Not the best experience and probably not something I would pay for again, unless the process was way, way more streamlined and simple.
By Anna
Response from InsideTracker· Oct 30, 2023
Hi Anna, I have reached out to you via email to discuss this a little bit more if you're open to it. I also looked at your account and saw that you didn't use the Mobile Blood Draw add on and I have refunded that. The product you ordered previously is something we no longer offer as we have added enhanced options. We have also made multiple improvements to our process and can't wait to chat about them. Hope to hear from you soon!



