Funko POP! @ INSANE!Reviews of insanetoyshop.com

Ordered a mystery box 3 pack and got no chase. I ordered 2.0 mystery box and pretty much got ripped off. do not order these boxes from insane toy shop.

They are not Mystery Boxes they offer, they are Rip Off boxes. Spent $97 on two mystery boxes and the received 2 POPs with a combined value of $23. They were so bad, one still had a sticker on it "50% off B&N", so I assume they bought it off the table of POPs in B&N that do not sell. That was in the SDCC Mystery Box for $38.88 (value of $9). Nice profit center for INSANE, but not a great way to build a loyal customer base. With the competition on-line to sell mystery boxes, you would assume they would be a bit smarter in what and how they pack them (remove the store discount sticker, as that was just a cold smack in the face) Beyond disappointing and will not be back shopping with them.

I placed an order on May 2nd. It is now May 16th. I have emailed them 4 times asking for information on my order and have not received a response. I went to their facebook page to message them and the auto reply said they had no access to facebook right now (what???). Money was taken out of my paypal account immediately, but still nothing on when it's going to ship.

Placed an order with this company on 12/24/17 and paid in full via Paypal. Got an email from them the same day confirming my order. I was then emailed a tracking number for part of my order on 12/26/17 and then another email with a tracking number for the rest of my order on 12/28/17. Both tracking numbers show that only a label has been created but nothing has been picked up yet from USPS. I have emailed them about my order 5 times already and they will not respond. I also called their store number and left a voicemail and no one has called me back. I even went to their Facebook page and messaged them twice and have gotten no response. This is HORRIBLE customer service that a business cannot take 5 minutes or less out of their day to reply back to a paying customer regarding their order. It's now 01/11/17 and I still haven't gotten a response to my numerous emails nor have I received my order.