East Coast Collector's ServiceReviews of eastcoastcollectorsservice.com

sent east coast collector's service a box of cards and they came back graded fast, packed tight no mix ups

Always get excellent service and quality results from ECCS! Enjoy working with them!

ECC is so cool in caring for your item. Packing it so it gets to you the way you sent it. They get your autograph placed exactly where you want. Every one there does exactly whats needed to make your experience worth wild. Thank you ECC

Very easy to order, very helpful, and highly recommended.

East Coast Collectors Service has managed to create one of the most frustrating experiences I’ve ever had with any company. Their website is not just outdated — it’s barely functional. Pages fail to load correctly, information is scattered or missing, and basic actions like submitting forms or checking order details routinely break. It feels like a site that hasn’t been updated, maintained, or tested in years. Every visit becomes a tedious battle with glitches, errors, and dead ends. The worst part is that the website’s failures would be tolerable if their customer service made any effort to help. Unfortunately, it doesn’t. Reaching anyone for support is an ordeal. Messages go unanswered for long stretches, and when replies finally arrive, they are vague, dismissive, or simply repeat information that doesn’t address the issue. There is no sense of urgency, no accountability, and no sign that anyone is actually trying to resolve problems. Instead of providing solutions, their customer service often creates new frustrations. Requests for clarification are ignored. Promised follow‑ups never happen. Basic questions receive incomplete or irrelevant answers. It leaves the impression that the support team is either overwhelmed, untrained, or simply not invested in helping customers. When you combine a website that constantly fails with a support system that doesn’t respond, you end up with a company that is nearly impossible to work with. Nothing is smooth, nothing is reliable, and nothing inspires confidence. Every step of the process feels like you’re on your own, trying to navigate a system that actively resists being used. East Coast Collectors Service needs a complete overhaul — a modern, functional website and a customer service team that actually engages with customers and resolves issues. Until that happens, I strongly recommend avoiding them. The amount of time and energy wasted trying to get even basic tasks done is simply not worth it.

Great customer service. Answered all my questions very clearly and politely. Shipped and delivered in the exact time frame given. Would recommend to anyone and will buy more from East Coast Collectors

Great customer service. Prompt card returns.

EC was great to work with. All Costs and instructions were clear and the turnaround was fast. Shipping was secure. They treated my card like it was their own. I will definitely use them again.