Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
InogenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,951 approved reviews, newest moderated first
I love this oxygen machine it's great
By Cindy H.
Response from Inogen· Jul 31, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
It was very easy, very quick response, professional and helpful personnel. Shipped quickly after receiving my prescription.
By Karen E.
Response from Inogen· Jul 31, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Needed our battery chargers back. They couldn't locate them. Said battery chargers are quite expensive. No cost given. 2 Chargers were sent @ and a charge of $344.00 Same 2 chargers on Amazon Prime are a total of about $50.00 What a ripoff!!!
By ELGES, F.
Response from Inogen· Jul 29, 2024
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
I LIKE IT IT WORKS VERY GOOD IT IS BEST I EVER HAS IT THE BEST
By michael B.
Response from Inogen· Jul 29, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Buying the Rove6 for my husband has made his life much easier to go places. Everyone we dealt with during our purchase of this product was very helpful and informative. Highly recommend the product.
By Paul S.
Response from Inogen· Jul 29, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
I was so surprised when I received your call. How wonderful not having to drag those tanks, which I can barely lift. My bones are so week that I broke a bone in my feet , just by walking I have to be careful not to fall because I shatter l don’t just break. You’re a blessing to make my life so pleasant. Thank you and the team. Sincerely Ellen
By Ellen R.
Response from Inogen· Jul 29, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
The device is still too heavy for me I am a small person other than that it serves me very well.
By Shirley B.
Response from Inogen· Jul 29, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Customer service & after purchase assistance is excellent. The battery life is much shorter than quoted. Quoted was 2:15 for the small battery. The best I can get is 1:45. This is sufficient for most of the time.
By Jeffrey O.
Response from Inogen· Jul 29, 2024
Thank you for reaching out, we appreciate your feedback! If you would like to discuss this further, you can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
