Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
InogenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,951 approved reviews, newest moderated first
Great customer service. Very thorough with instructions, directions, how to use. Knowledgeable and professional. On top of getting all the right equipment and accessories sent to me. I have no complaints with this company and their service.
By watson49
Response from Inogen· Feb 11, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
I purchased a rove 6. It weighs more than I thought it would. It is a quality machine and I believe it goes up to 6 liters air. Service has been great also. Would buy again, best suit for my needs!
By Donna S.
Response from Inogen· Feb 11, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
The unit is light enough and portable that my husband can now go places that he wouldn't before because of having to use the larger tank. It's easy to charge and definitely worth the money for the convenience:)
By Diana
Response from Inogen· Feb 11, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
we have canceled our program and returned your product. thanks
By Eleanor S.
Response from Inogen· Feb 11, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Kaitlin was great and when I received an 'at home'unit,it was too big. She swapped it out for a Rove and that works.
By GSV C.
Response from Inogen· Feb 11, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
This is my second Inogen. Compared to my first one, this new one is not nearly as good. I would think Inogen would have made improvement over the five years that I used my first one, but the quality has gone down hill considerably. The battery life is absolutely terrible. I made a big mistake by purchasing this Inogen.
By Dwayne M.
Response from Inogen· Feb 11, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Inogen allows me to be out of the house for 4 plus hours.
By Janice B.
Response from Inogen· Feb 11, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
When i need to go out to do things inogen lasts long enough to get those things done. It is just as heavy as the small tanks, but seems to be easier to handle. I'm so glad I invested in inogen.
By Helen D.
Response from Inogen· Feb 3, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
