Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
InogenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,951 approved reviews, newest moderated first
We have the Vixi 5 oxygen unit with the humidifier. Word of warning: you MUST turn off the unit before changing the water for the humidifier. The machine gets confused otherwise and stops producing oxygen, no alarms or lights warn you either.
By Angie W.
Response from Inogen· Sep 16, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
More freedom, don't have to worry about your oxygen running out. We're packing heavy tanks. I love my Inogen
By Kelly F.
Response from Inogen· Sep 12, 2026
Thank you for review. We appreciate your feedback and look forward to helping you again.
BECAUSE OF HE COMPACT DESIGN OF THE DEVICE I AM ABLE TO HAVE FREEDOM TO DO THE MANY THINGS THAT I ENJOY. GOING TO SPORTS EVENTS , DRIVING TO VISIT FAMILY AND FRIENDS AND GOING ON TRIPS WITH MY WIFE.
By Donald T.
Response from Inogen· Sep 12, 2026
Thank you for review. We appreciate your feedback and look forward to helping you again.
Me siento muy contenta
By Maria Morales A.
Response from Inogen· Sep 12, 2026
Agradecemos sus comentarios y esperamos poder ayudarle nuevamente en el futuro.
So far, the Inogen Rove 6 has exceeded my expectations! When using both the regular and extended batteries, I can get a full day of oxygen, which gives me the freedom and confidence to stay mobile without constantly worrying about running out of power. My salesperson, Shane Turner, has been very attentive to my needs—not only during the purchase, but also afterward. His continued support has made a big difference. The Lifetime Guarantee, including coverage for accidental drops, speaks for itself. Knowing I have that kind of protection gives me tremendous peace of mind. Thank you, Inogen, for producing a quality product that delivers what matters most: dependable oxygen, whether I'm at home or on the go. The Rove 6 has given me more freedom, mobility, and peace of mind. I couldn't be happier with my purchase!
By Tim M.
Response from Inogen· Sep 12, 2026
Thank you for your thoughtful review. We’re pleased to hear that one of our team members was able to help you find a unit that fits your needs.
Easy to setup and use. Light weight and reliable ❤️
By Michelle T.
Response from Inogen· Sep 12, 2026
Thank you for review. We appreciate your feedback and look forward to helping you again.
Your Inogen Oxygen Specialist, Toree Walker was amazing! She was so knowledgeable about the portable Inogen, she answered all our questions and was very patient with us! When we received the portable unit it was everything we hoped for! Love it!
By Kenneth A.
Response from Inogen· Sep 2, 2026
Thank you for your thoughtful review. We’re pleased to hear that one of our team members was able to help you find a unit that fits your needs.
Everyone was very helpful in assisting me in choosing the right machine for me. I am very happy with the oxygen machine I chose. It is so light weight.
By GARY S.
Response from Inogen· Sep 2, 2026
Thank you for reaching out, we are glad to hear that you had a great experience and look forward to helping you again.
