it is a good machine
it is a good machine
By RANDY M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,951 approved reviews, newest moderated first
it is a good machine
By RANDY M.
Overall experience in dealing with Inogen was great. They were very helpful in picking the correct unit for my father. Their customer service has been unsurpassed. My fathers mobility and health have greatly improved. Thank you Inogen for improving my dads quality of life. Money was well spent.
By Antonio J.
Very happy with performance. It is a little heavy for me, but so worth it
By Valerie K.
Lived up to expectations
By Creighton B.
My G5 allows me to go places, including golf, without lugging around portable O2 tanks.
By Richard C.
Good product but too many issues keep happening like for one the smell it emits is puzzling.
By William M.
The product is quiet and efficient. I am frustrated by the long wait times, 18 minutes average to get a human response to calls for tech support Thia has happened several times.
By PAUL T.
Response from Inogen· Dec 14, 2020
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business. Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
I’m a service-connected disabled veteran, enrolled in the VA medical centers in Long Beach and Loma Linda California; however, I am being denied adequate and appropriate health care through the VA for my individual health care needs, such as this “suspicious mass” in my right lung, other health issues, because of this declaration of this Covid-19 pandemic..right now, I’m not even allowed on VA property, so for the sake of my personal survival, I have outsourced..
By Laura S.