Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
InogenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,951 approved reviews, newest moderated first
I opted to purchase not rent the Inogen machine, I have a 2 1/2 hour battery and a four hour battery. I wish that they had a little bigger battery for airline traveling.
By Patricia F.
Response from Inogen· Jan 8, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
I had a problem with my Rove 4 and they were very expedient in replacing my unit with a new one. No run around or questions asked I was informed to watch UPS for delivery of the new one.
By Estelle St. C.
Response from Inogen· Jan 8, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Constant harassment, I'm on auto pay and they call at all hours 3 am saying I owe they send collection notices , this is every day Im so sick of them I dont owe them a dime yet they keep calling and sending notices
By Arthur M.
Response from Inogen· Jan 8, 2026
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
Communication is great! Service is great! Very nice people!
By norman W.
Response from Inogen· Jan 8, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
The agent that handled our order was great. She took time to explain everything and answer every question we had. She never rushed us and that is why we decided to purchase the Inogen. Once we received the machine, it was simple to set up. We love it. It's so much easier to carry than dragging oxygen tanks everywhere. The battery lasts close to 4 hours and it comes with a car charger. This little machine is well worth the money.
By Anna
Response from Inogen· Jan 8, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
I’m very happy with my Inogen performance, I have not had to use any of the tanks I have on hand since receiving the unit.
By John H.
Response from Inogen· Jan 8, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
It was a very easy and smooth transaction
By James B.
Response from Inogen· Jan 8, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
It has allowed me to be out and about more- the only regret I have is that I should have purchased one with 5 settings instead of 3.. I am very pleased.
By James H.
Response from Inogen· Jan 8, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
