Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
InogenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,951 approved reviews, newest moderated first
They should make sure they accept ur insurance before accepting u
By SHARON S.
Response from Inogen· Sep 22, 2023
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Best regards, Customer Care Center
SALES PERSON VERY KNOWLEDGEABLE. DIDNTLIKE DEALING WITH FINANCIAL PEOPLE AT ALL
By Robert A.
Response from Inogen· Sep 22, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
It’s too heavy. Would be better if if it was lighter
By PATRICIA B.
Response from Inogen· Sep 20, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
The process was quick and easy. There was some confusion on my insurance which I took care of but all in all it was much better than previous experiences with competitors. The equipment , so far, has operated perfectly.
By Robert
Response from Inogen· Sep 20, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
As soon as I could I used the portable machine. Other than wishing I had another battery it worked great! The in home machine is a little more quite than the one I had! Thank You
By Sheral
Response from Inogen· Sep 20, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
the Inogen System Replaced the Tanks I was using that were cumbersome and didn't last long. the Inogen unit allows me 4 hrs. of remote time to do what I want while it can be charged in the car and unplugged to be able to move around freely, extending the 4 hr. battery time. One of the carrying pack anchor point ripped and had to jury rig to use the carrier. However, Inogen sent a replacement out right away. You should look at the way it is sewn to the case pretty flimsy.
By Marsha G.
Response from Inogen· Sep 20, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
It’s the TRUTH
By Sylvester A.
Response from Inogen· Sep 20, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Starting with the Inogen sales person to ordering/ receiving our 2 orders, everything went smoothly. The portable and in home concentrators work really well. My husband is really happy with both. The Inogen backpack is perfect too!
By Naomi C.
Response from Inogen· Sep 20, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
