Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
InogenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,951 approved reviews, newest moderated first
Woks very well Wish it was lighter
By Joseph C.
Response from Inogen· Jul 8, 2026
Thank you for your review, we appreciate your feedback! Should you need assistance with your unit or supplies, please call our Customer Care line 877-466-4364 during our business hours Monday-Friday, 7a-7p CST.
Inogen Rave 6 Bluetooth app can't change O2 out or even turn off the machine without actually physically manicuring the change directly on the device. These 2 simple options are considered programming 101. Here we go Turn on the light! find the bulb, take off the shade, screw in the bulb, Reverse process to turn it off. GENNIUS Stuff
By Bruce N.
Response from Inogen· Jun 26, 2026
Thank you for taking the time to share your feedback regarding the Inogen mobile app. We appreciate you sharing your perspective regarding the app and your experience using it. Feedback about product functionality and usability is important as we continue to evaluate the customer experience. If you would like to discuss your feedback further, please contact our Customer Care Center line 877-466-4364 or email us at [email protected]. Thank you for sharing your perspective.
Customer service was horrendous trying to initiate service. No follow up or coordination with physician's office. Nor follow up to me indicating if anything was outstanding. Dr's office faxed same item three times. Terrible!
By RB H.
Response from Inogen· Jun 26, 2026
Thank you for sharing your feedback. We appreciate you taking the time to provide feedback regarding communication throughout the service process. Hearing about customer experiences helps us better understand where expectations may not have been met. If you would like to discuss your experience further, please contact our Customer Care Center line 877-466-4364 or email us at [email protected]. Thank you for bringing your concerns to our attention.
LAUREN WAS AMAZING
By Jim A.
Response from Inogen· Jul 8, 2026
Thank you for reaching out, we are glad to hear that you had a great experience and look forward to helping you again.
Buying an Inogen poc is the best decision I've made since going on oxygen. I'm thankful to have a six-hour battery. No more having to turn off my oxygen while I sit in dr's waiting rooms. My oxygen lasts and charges up quickly in the car and/or at home.
By JILL J.
Response from Inogen· Jul 8, 2026
Thank you for your thoughtful review. We’re pleased to hear that one of our team members was able to help you find a unit that fits your needs.
It is just so perfect as I can go for 5 hours with it prior having to change a battery. That is so much better than my Voron I used for 2 years.
By Carolyn W.
Response from Inogen· Jul 8, 2026
Thank you for your thoughtful review. We’re pleased to hear that one of our team members was able to help you find a unit that fits your needs.
Review for Inogen
By Michael
Love the Rove 6. Works great. A little heavier than I was expecting. Wish it came with a backpack, hard to use having to carry it in your hands or strapped to your shoulder, I needed it quick, got it and I am very satisfied.
By Leon T.
