InogenReviews of inogen.com

Inogen is a wonderful little machine and tech help is available for questions or for parts. I use it to visit my family in Colorado and have recommended it to a friend living in Nova Scotia with COPD.

I love the Inogen it is absolutely so easy to use and it lets me be free!

I do not recommend buying from Inogen: I do not recommend buying from Inogen. I tried to have two question answered and got the runaround. I was transferred numerous times and all they wanted is me to call them instead of just answering my questions by email. They didn’t care if a person has a phone, all they want is sell you their unit. I did not tell them that i had five or six units in within a two month time. They all broke down with the with the error “Low Oxygen output. I am still waiting for of why they broke down. Very poor performance of their product and even worse customer support! Be smart and buy from a different Manufacturer. This is an update to my original comment to Inogen customer service: Inogen has been contacted several times to find out about the breakdown of the 5 units. There reply always as poor as the first reply: we will get back to you soon. Still very bad customer service. You probably will see their usual reply to this: If you have any problems with our product, please call us at ……. They sure like to talk, but don’t show any action to support their product. As said, there are different manufacturers out there with actual customer support. Here the final update to the 5 failed units from Inogen: The company finaly got back with the results of failure. The cause is air fresheners. UNDER NO CIRCUMSTANCES USE THESE UNITS AROUND AIR-FRESHENERS, AS THEY WILL FAIL! I hope that they put this new finding in their manual or fix the problem in their sensors or filtering system, as so many people use air-fresheners in their homes. Thank you for reading.

It is easy to use and really is a lifesaver.

The Rove 6 meets expected performance. Do not like carry bag. Way to tight and will not stay centered around device. Bag tightness makes changing the battery a tussle.

I like the fact that Inogen does give me the freedom to go out more. But the prices for replacements such as columns and batteries and for repairing the machine is too astronomical for those of us on social security. I understand you have to make money, but not at the extravagant prices. I could understand columns being $40 or #50 but not $118, double batteries being $200 but not over $600, or repairing the machines for $300 but not $1000. That's quite a heavy burden on a lot of us!!

Fast service and equipment on time. Thank you so much

I am using my Inogen to go places in the car. Having the plug in to charge the battery is a great help too.