Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
620 reviews
InkediblesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inkedibles is a high quality manufacturer of edible ink (food ink), edible paper (such as frosting sheets, icing sheets, wafer sheets and more), as well as a variety of other edible printing, edible painting, edible packaging and edible decoration supplies. We provide unique tools and equipment for the baking industry; cake, cupcake & cookie decoration industry; candy making & decoration industry; chocolate making & chocolate transfer / design industry; as well as edible labeling & packaging industries. Inkedibles is a trusted supplier to professional cake decorators, as well as to beginners and small businesses that are looking to expand their product line and value by using customized edible printing and decor on their products, labeling and packaging.
Inkedibles (inkedibles.com) has 620 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
620 approved reviews, newest moderated first
I am very pleasantly surprised and happy with my recent experience!! They reply same day to my emails and rectify the situation quickly! I emailed this morning about my issue and it was fixed by 4pm same day! Thank you to Sam and Theo for all of the help!
By Jessie
Be aware! The picture printed was great but picture was completely melted after 30 min on the cake. It’s a basic homemade frosting and the picture didn’t last at all. Surprise ruined… I think it can only be used on hard icing not creamy frosting. I hoped they would have mention it more in the informations on how to use.
By Lila
I recently bought an edible printer kit from Inkedibles and I was very impressed from their customer service to the incredibly fast shipping time, I will definitely be ordering other materials I need from them! I accidentally ordered the same printer twice (oops) and customer service was incredibly helpful and responsive in refunding one. Not to mention the printer works great, I am very happy with my purchase!
By Ally C.
Another site abruptly cancelled my order. I found the inkedibles site in a panic with only days left to the event. I started to chat online to my delight and relief, found an actual real person! Patrick entered my order and made sure it would be delivered within days. The drink toppers were a hit. Note they are best on foamy drinks but for the effect, we just put them on everything.
By Erica H.
I’m so grateful for the fantastic service! I had trouble applying a discount to my order, so I contacted support through email. Sam was exceptionally kind and efficient—he resolved the issue in no time, making everything seamless and stress-free. Huge thanks for the outstanding customer care!
By Nathalie G.
They charge you a lot for shipping, more than what you pay on the website, and when you go to pick it up from Canada Post, you have to pay more. I paid $63 for $89 $ shipping, and the distance is only seven kilometers from my house to this company. I called customer service, who didn't reply to me at first, and after the third email, they replied to me and said We cannot pay you anything or take a return.
By RED N.
Patrick helped me place an order using store credit I had on my account. He was prompt and courteous during our interaction.
By ML
Excellent customer service. Items exactly as ordered. Good quality. Decently priced. Hard to find a business that cares about their customers these days. Will definitely purchase again and recommend this business to family and friends. Thank you.
By Jax
