Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
327 reviews
INIUSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At INIU, we believe in creating reliable, high-quality charging solutions that keep you powered up wherever life takes you. From power banks to wireless chargers, data cables to car chargers, our products are designed with the modern user in mind—offering speed, safety, and efficiency without sacrificing style. — PLUS! We’re dedicated to ensuring every INIU product meets the highest standards, so you can count on us for durable, dependable power. Customer satisfaction is at our core, which is why we offer a three-year warranty and a friendly support team ready to help whenever you need it.
INIU (iniushop.com) has 327 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
327 approved reviews, newest moderated first
I purchased an INIU 65w 20,000 mAh power bank from Amazon. It was great until it just stopped working all of a sudden. But I reached out to their customer service, filled out a warranty claim, and they replaced it with another. It was the most hassle free process you could hope for. You can feel great knowing INIU stands behind their products.
By Erick N.
Commande annulée et remboursée sans explication, le produit était pourtant bien en stock au moment de la commande. Je ne recommande absolument pas cette marque
By Regis E.
Response from INIU· Sep 12, 2025
Merci beaucoup d’avoir pris le temps de partager votre expérience d’achat ! Nous sommes vraiment désolés que votre commande ait été annulée sans explication opportune — cela vous a indubitablement causé de la confusion et des ennuis inutiles, et nous vous présentons nos sincères excuses à ce sujet. Ce problème vient d’un dysfonctionnement récent dans notre système de gestion d’inventaire backend. Au moment où vous avez passé votre commande, le produit affichait encore « en stock » sur notre site web, même si le stock réel avait déjà baissé en dessous de la quantité disponible. Nous avons désigné une équipe dédiée pour résoudre ce dysfonctionnement système, et nous optimisons également notre mécanisme de mise à jour de l’inventaire afin de garantir une synchronisation en temps réel entre l’affichage du stock en ligne et l’inventaire réel. Ainsi, nous pourrons éviter que de telles confusions ne se reproduisent. Comme petit symbole de notre gratitude pour votre patience au milieu de cet inconvénient, nous vous avons déjà envoyé un code de réduction par e-mail — nous espérons que cela pourra en partie compenser les ennuis causés par l’annulation de votre commande. Encore une fois, nous nous excusons sincèrement pour la confusion et la frustration que cet incident vous a causées. Votre avis est incroyablement précieux pour nous : il nous aide à identifier plus rapidement les lacunes dans notre service et à mener à des améliorations. Nous espérons vraiment avoir l’occasion de vous offrir un meilleur service à l’avenir, et nous vous remercions pour votre compréhension pendant que nous travaillons à peaufiner nos services. Cordialement, Équipe INIU
I got this power bank it’s absolutely unstoppable for outdoor use. The charging speed is insanely fast and it keeps my devices powered up without any issues. The build quality feels premium-solid and a bit heavy, but in a positive way that gives confidence it’s durable and reliable confidence. Perfect companion for travel, camping, or just daily use. The only thing I noticed is that it tends to get scratched easily. It would be great if the surface could be improved to resist scratches easily, since everything else about it feels top notch. Overall, still an excellent product that I would highly recommend.
By Josecito �.
I’ve been using the INIU power bank and I’m honestly impressed! It charges my devices super fast, the design is sleek and lightweight, and it’s perfect to carry in my bag every day. The long-lasting battery gives me peace of mind whenever I’m out — I never have to worry about running low. Definitely a must-have for anyone who’s always on the go!😍
By Sarah N.
INIU's 3-year warranty When my power bank experienced an issue, specifically a stuck button after 7-8 months of use, I filled out the warranty form and they offered me a replacement. The replacement works wonders. I would buy from this company again.
By Stephanie N.
The experience on the website was great and I received my powerbank quickly . I will définitivement order from Iniu again
By Christian B.
Company has a unique style of gear. The power Bank I used worked as intended and when there was a problem with it their customer service when above and beyond to fix the issue.
By Korede
Ho preso il powebank INIU Carry P55-E2 (45W, 10000mAh) dopo aver letto recensioni che parlavano bene di questo marchio e sono rimasto estremamente soddisfatto! É molto compatto e permette diverse ricariche del mio telefono SE Ultra, avendo quindi dalla sua sia portabilità che comodità. Sicuramente in futuro prenderò altri prodotti di questa azienda per la loro qualità a prezzi più che accessibili!
By Giuseppe B.
