Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
327 reviews
INIUSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At INIU, we believe in creating reliable, high-quality charging solutions that keep you powered up wherever life takes you. From power banks to wireless chargers, data cables to car chargers, our products are designed with the modern user in mind—offering speed, safety, and efficiency without sacrificing style. — PLUS! We’re dedicated to ensuring every INIU product meets the highest standards, so you can count on us for durable, dependable power. Customer satisfaction is at our core, which is why we offer a three-year warranty and a friendly support team ready to help whenever you need it.
INIU (iniushop.com) has 327 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
327 approved reviews, newest moderated first
Meine Erfahrungen mit INIU waren durchweg positiv. Sowohl die Produkte als auch der Service sind außergewöhnlich gut. Ich kann jedem die Produkte dieser Brand nur wärmstens ans Herz legen. Absolute Kaufempfehlung!
By H. W. Hannes W.
Dishonest and Extremely Deceitful Company that promises discounts on products pages as well as the 15 % discount by signing up for the email newsletter just to see nothing in a shopping cart ! I emailed their “ cs support “ and all I got was a bunch of B.S. that did not address any of the legitimate concerns related to my shopping experience!
By AlexChicago
Response from INIU· Oct 10, 2025
Dear Customer, Please accept our sincerest apologies for the frustrating experience you've had with our discount promotion and customer service. The 15% discount code should have been automatically sent to the email address used for subscription. We sincerely apologize that it failed to deliver and that our subsequent support was unsatisfactory and failed to address your core concerns. To make this right, could you please send a screenshot of your review along with this response to our dedicated service team at: [email protected] ? We will promptly issue the 15% discount code to you via email upon receipt. Thank you for your understanding, and we are truly sorry again for the inconvenience caused. Sincerely, Team INIU
I absolutely love this company. Their powerbanks are exactly how they are described, their numbers aren't inflated and everything works how it should. I already bought 4 of their powerbanks in different sizes and I only had one that failed. However, after reaching out to the support team via mail, they responded in under 2 hours and every other follow-up mail was done in under 5 minutes even if I sometimes took 2 days to reply. One of the quickest and best support team I've ever had and they replaced my faulty powerbank in a matter of 3 days.
By Xavíer
Je suis extrêmement satisfait des produits INIU. La qualité est vraiment remarquable, surtout pour des prix aussi attractifs. Les câbles et accessoires sont fiables, solides et performants. Le service client est également exceptionnel : très réactif, professionnel et toujours prêt à aider rapidement en cas de besoin. Je recommande INIU sans hésiter à tous ceux qui recherchent des produits de qualité à un prix raisonnable !
By Chris
I have bought any number of Iniu power banks for myself and others. All have functioned without issue. One power bank did not come with a protective pouch as Amazon picture suggested. I e mailed them and received reply quickly. They told me it's no longer part of the package. Not a stock item but would arrange for the factory to send me one. Week or so came packed from China. A little later they e mailed me wishing to compensate for my 'distress' - hardly true no more of a comment on my part..... and they offered a additional power bank of my choice. A few days later arrived direct from Amazon. A great after sales service. 5 star.
By Jim A.
Ingen Levering Bestilte en model P50-E1. Efter en uge uden levering bad jeg om en opdatering. INIU medledte at alt var i orden. En uge efter og forsat ingen levering spurgte jeg igen. INIU svarer at der er konstateret en anormali (sic!). Jeg blev tilbudt samme model i en anden farve. Men INIU kunne heller ikke levere denne vare. Jeg har spurgt til indholdet af anormalien men det kan INIU ikke oplyse om. INIU henviser til Carrier, som jeg bad om en e-mail adresse til, men det kan INIU heller ikke levere. Konklusion: en masse besvær, ingen brugbar kommunikation og ingen P50-E1 Order: I01-78668
By Mikkel S.
Response from INIU· Oct 10, 2025
Tak for din feedback og for at gøre os opmærksomme på denne sag. Vi beklager oprigtigt den utilfredsstillende oplevelse, du har beskrevet. Vores team har kontaktet dig direkte via e-mail for at løse denne sag personligt. Venligst tjek din indbakke for vores besked. Vi værdsætter din feedback meget og er forpligtede til at finde en tilfredsstillende løsning på dette problem. Med venlig hilsen
Bought a great powerbank which performed perfectly. A few weeks later my product had an issue. Therefore i contacted the customer service and they immediately helped me out! Great experience and very nice powerbanks!
By Sven U.
Llevo usando la INIU para Magsafe Power Bank magnética aproximadamente un año y estoy muy satisfecho. El producto funciona muy bien: la carga es estable, el sistema magnético se acopla con firmeza al iPhone y permite seguir utilizándolo cómodamente mientras se carga. No se calienta demasiado durante el uso y resulta muy práctica para llevarla encima. Otro punto destacable es el servicio postventa. Tuve una pequeña duda sobre la configuración y me respondieron de manera rápida, clara y muy amable. Se nota que la empresa realmente se preocupa por sus clientes. En resumen, es una batería práctica, fiable y con un servicio al cliente excelente. Recomendaría la batería INIU para Magsafe Power Bank a cualquiera que busque una forma cómoda y eficiente de cargar el iPhone fuera de casa.
By Lluís M.
