Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
44 reviews
InfoTouch CorporationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The same powerful solution running large enterprises, affordably scaled to smaller businesses.infoTouch Corporation, in San Antonio, Texas, has led the industry in developing comprehensive point-of-sale technology for specialty retailers, and service industry businesses since its inception in 1986. All software applications are developed for retail specialty merchants and service industry professionals. Products are sold nationwide directly and through a channel of highly qualified third-party distributors. Learn more about the industries that we serve SKU-Based RetailSpiritsThriftButcherVape/SmokeGarden Center
InfoTouch Corporation (infotouch.com) has 44 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
44 approved reviews, newest moderated first
Infotouch Support is NO more what it used to be.....as a small business and using Infotouch POS since last 28 years, time has come to look for a change!! and paying for their license every year just doesn't make sense any more......they just ignore your emails for support as well as phone call messages!!
By Ajay A.
They were great answering the phone and questions and very prompt, UNTIL, I signed and agreement. Then no one and I mean NO one answered the phone, rarely did I get a return call. The only thing I did get was excuses about why my system, that I was paying for was not ready to set up or it was ready to install just needing to get some one out there. A year later, canceled the order and now I am trying to get my money back, but still no phone calls answered lawyer has sent a letter and they will not even answer calls from the finance company (that they work with all the time).
By Mike R.
I have been installing Point of Sales Systems since 1995. Recently I had a customer who need to be upgraded to a current version of the software. The customer paid for their yearly subscription back on November of 2022. I should be valid till November of 2023. In July InfoTouch sent a expiration with a end of life for the version that my client was on. The software would shutdown and be unusable. They would not honor their subscription to November. Now the customer has been without a system for several month. I have tried to call many times. When I did get someone, I was told I would be called right back. No call back. They initially said that they would not update the customer. After some conversation and paperwork, they said that they would..... Nothing. They pretty much abandoned the customer and me as a dealer. They will not call back. This software is dated. It is very clunky. Don't buy. The software has changed hands and they have not done much to the functionality of the software for over a decade. T
By Tuan D.
Graham was very informative. He explained everything very clearly and answered our questions accurately. Very friendly and easy to deal with.
By Ellie F.
Response from InfoTouch Corporation· Sep 5, 2022
Hello Ellie, It was my pleasure helping you! It is our job to make your job easier. If there is any way we can help to make that a reality, please let us know! Thanks! The infoTouch Team
InfoTouch offers me the ability see sales history. When popular items are on sale it is easy to know how many to buy. When money is on sale you buy it!! The software also allows me to see volume to make sure items are moving and not just sitting on my shelves.
By Rick O.
Response from InfoTouch Corporation· Sep 2, 2022
Hello Rick, Thank you so much for your feedback on our software! We are happy that it assists you in running your business. It is our pleasure to help you now and in the future, so please do not hesitate to reach out for any reason. Sincerely, The infoTouch Team
The software is easy to use and navigate. Annette was very professional and knowledgeable about the software. She also made adjustments as need on the spot. The software was custom made to our need.
By JOSE
Response from InfoTouch Corporation· Mar 16, 2022
Hello Jose, Thank you for your review! We are glad that Annette was able to assist you, and that you are happy with the software. If you need anything further, do not hesitate to reach out. Sincerely, The infoTouch Team
Annette was a wonderful associate, went above & beyond to ensure we were understanding of our program & solutions to problems were found quickly & effectively
By Stacie F.
Response from InfoTouch Corporation· Feb 23, 2022
Hello Stacie, Thank you for your kind words. It is a pleasure to work with you and all of the associates at Skillman Farm Market and Butcher Shop. We look forward to working with you now, and in the future. Sincerely, The infoTouch Team
Overall my experience with Infotouch has been positive. The team has been an absolute pleasure to work with. They are quick to respond to issues and actively listen to concerns. The system has helped streamline our transactions. Transactions have been streamlined compared to our previous system.
By Donald J.
Response from InfoTouch Corporation· Dec 14, 2021
Hello Donald, Thank you so much for your kind words. We are very happy to know that our system has helped to streamline your business. We look forward to working with you in the future. Sincerely, The infoTouch Team
