NO support
NO support - no answers from their website/company. Product quit working and I bought five of these.....!!!!
By A.D. H.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
136 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We print video.
Infinite Objects (infiniteobjects.com) has 136 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
136 approved reviews, newest moderated first
NO support - no answers from their website/company. Product quit working and I bought five of these.....!!!!
By A.D. H.
Spent nearly $300 on an acrylic digital art piece that worked for maybe 6 months before hanging, glitching, and blacking out. I've emailed multiple times and haven't heard a peep back from them. From what I've read, I'm not the only one. Save your money - these things look amazing online, and they look amazing in person when you first unpack them - but then it turns into a laggy, glitchy paperweight.
By Jason P.
I purchased an art print on a infinite objects. The video now studders and is terrible to look at. I have reached out to the company via email, social media...all of their contact methods, and they will not respond. I see that they do not respond to negative reviews here either, only the positive reviews. I think they may be a scam, selling what appear to be high-end products, but making them cheaply and not responding to issue. Bad build quality, bad customer service, bad customer communications, bad company. ORDER#63075 - Black Hole [Reprint] X-Large / Acrylic
By Doug M.
My object completely stopped working. I got it about a year ago. I have reached out multiple times to customer service, every email they have, and all social media pages. They will not respond. It’s almost as if they disappeared. I’m upset because I spent $325.00 on it. I want to support this company, but they aren’t providing any customer service now, and the objects seem to only be temporary.
By Taylor T.
I purchased a video frame 3 months ago. The pins broke off the magnetic usb. Been trying to contact them for a month for tech support or repair. I’ve called, texted, emailed and looked for that chat icon that’s supposed to be at the bottom of their page. Cool product, but zero way to reach support after purchase.
By Daniel K.
I purchased an infinite object that represents an animated aquarium. It worked well for about 8 months and cost around $250.00. When I travelled it was unplugged for about 10 days and when I plugged it back in, it is skipping and freezing. I have attempted to contact their customer support by email at t least three times as well as through text. They have not responded in any way.
By William B.
I made an order on 5/24/25 in which they promise that the order will be shipped 5-7 business days. I have not received the order not have a received any response after contacting them multiple times. Very disappointed. Don’t fall for this scam like I did.
By MP
After 1 day it doesn’t work right . The magnetic clip on charger doesn’t work. Can’t charge it properly.
By Paul N.