Good app 👍👍👍
Good app 👍👍👍
By El farouki Z.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
399 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in over 1200 cities across 48 countries.We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride.inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support.Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip.For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more.Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.
inDrive (indrive.com) has 399 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
399 approved reviews, newest moderated first
Good app 👍👍👍
By El farouki Z.
ils ont bloqué mon compte sans aucune raison ni explication même après communication avec le support
By tik T.
This is the worst app to use. few days ago, I booked a cab for ₹430, not only he took thousand rupees from me. He also did not drop me on the right location and when I tried contacting the customer care, they actually asked me to wait for days and they told me that they’re trying to contact the driver, they have blocked the driver which will never going to help me, and I don’t even know if the driver is blocked or not, even if he is blocked, how will that help me in any sense because he’s not contacting them they’re not giving me money, they are not, they’re not returning. They just said it is not there area. They are just there to book a cab and the agreement is between the driver and the customer, they are just so basically they cannot help you. If you are in any situation, they will just ask you to wait until the driver himself will contact you which I don’t think he will ever do.
By Harshita D.
I used to be a big fan of this app, but they have just done the biggest scam of this year, they told us to wait for live broadcast on 24th august, at 5pm. But they started a fake / scammy broadcast at 9, they announced random IDs , indrive has nothing to do with IDs and customers don't have any IDs. Then, i asked their support, and support girl, Name Aqsa, she said she doesn't know anything about these announcement,i shared screenshots as well, she said she didn't have any idea. #fraud #scam
By shahidakhter
Buenas, uso Indriver hace mucho, a veces es bueno como a veces tiene precios muy elevados, pero completamente decepcionada del servicio al ciente, nadie me reponde porque por primera vez tengo un problema con un conductor, servicio al cliente no responde, me cierran el chat, no dan solución, qu eterrible experiencia y yo que uso tanto InDriver, asi es como pierden clientes
By Sophia A.
Chauffeur a buenos aires qui nous ramenes de l aeroport , mon epouse laisse un cadeau sur la banquette pas le temps de recuperer il redemare sitot lacher et apres appel dit qu un client suivant a pris le paquet! Societe a eviter ! Des voleurs ils n ont pas pris ma demande en compte bannissez les!
By michel M.
Horrible company, driver never showed up and waited so long for a refund I NEVER got. Scam company and only has like 4 people for customer service. Sucks I’d rather use Uber
By Kiana M.
What the cheao this company is literally f.I have did ride on main road I stay 15 min on wait of driver. Driver didn't picked the call and haven't come or cancelled ride I contacted support to talk him regarding the issues the cheap support never come online or give number due to rain my laptop was get damage but company never attend me even on support and I am regular ride just do advertising useless cheap never improve quality. Yateem saray btn hn incompetent
By Fahad