Top Notch Customer Service
We can honestly say that from the minute we walked through the showroom door to the time the installation crew left our home, the experience with Independent Carpet One Westland was nothing less than exceptional. Janet D’Ascenzo was instrumental in helping us find the right carpet for our needs and was very patient throughout the whole decision making process. There was no pressure to buy and her suggestions and color choices were spot on. The installation team of Nate and Sean were consummate professionals. Their diligence and care throughout the installation process was very much appreciated. They showed us the utmost respect, giving us clear direction on what they were doing throughout the installation and even gave us tips on how to care for our new carpeting all while engaging in humorous banter that kept all of us smiling. We would not hesitate to recommend Janet, Nate, Sean and the entire team from Independent Carpet One Westland. A++ customer service, quality products and installation from the word go! You won’t be disappointed. Sincerely, Keith and Jo Ann Kuras
By Keith K.
Response from Independent Carpet One Westland· Aug 18, 2018
Keith What an amazing review and much appreciated to read your experience with our staff! We truly are blessed to have such a great consulting team and installation members to our staff! We are confident that you will thoroughly love your new floor and hope to have the opportunity to work with you in the future! Catherine Buchanan-Owner