Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
308 reviews
IncredibleSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.
Incredible (incrediblephones.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
308 approved reviews, newest moderated first
These guys are so so so good... I had to change my delivery date twice as my holiday plans got brought forward, the last time to just a 3 day weekend lead time. Not only did they deliver in 1 day flat, but they also upgraded me. Service like this is what we should aspire to provide. Will give my user review next month after the trip! Cheers!
By Rohan V.
The team at Crisp was very accommodating and helped make my Rental experience and my vacation, a great memory.
By Jonathan D.
Whatever issues we've had with the rental they have addressed them quickly and professionally. The packaging is great and they send return postage and pre-cut tape so returns are very easy. They also communicate very well and everything was upfront.
By david R.
Excellent customer service! The owner is available to handle your issues. However note that you need to be home to receive your package from them, so be sure to plan for that. They do not leave it on your doorstep. The equipment worked very well and I got some fantastic shots; I'm super happy I rented a GoPro.
By Judy
Great experience with Crisp and Bryon and his whole team. Super fast delivery and just a really easy experience. I'll definitely be renting from them again!
By Bobby D.
Bryon and the folks at Crisp are amazing. To be able to rent a GoPro Hero 7 Black and a DJI Osmo Pocket, BEFORE I decided to purchase the DJI Osmo, made my choices easy. If your not looking to purchase, but your looking to just use a camera for your weekend getaway or your vacation, but not make that $$$$$ investment with something you know nothing about, then Crisp is for you! They have very reasonable weekly rental rates and very fast FREE shipping both ways. Try Crisp. You won't be disappointed!
By paulette :.
I Rented two GoPro 7’s for a ski vacation. Crisp made the handoff and return extremely easy and offers the best price around. Cameras were as good as new! Will definitely rent again!
By Peter L.
The customer service was really helpful and accommodating. I really can’t think of anything bad about this service.
By Easen P.
