Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
308 reviews
IncredibleSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.
Incredible (incrediblephones.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
308 approved reviews, newest moderated first
I recently gave thi company 1 star but since received my perfume wish to upgrade review now after many exchanges of emails i was advised it was out for delivery and received it on day i was promised.
By Anne
The ordering was simple but I was supposed to receive my phone yesterday 11/19 but had not come yet
By Marie D.
I called on serval Times and left messages and not once I heard from anyone
By Jessica F.
I'm on a very limited budget, but a good phone is an important investment. I received an excellent phone for the best price around. 4 months later, the phone is still working flawlessly. I highly recommend Incredible.
By Beau
Merchandise arrived in a timely manner and was in good condition. Unfortunately it was the wrong item. Problem solving after the fact was fairly good.
By Bobijean
Prompt delivery and expected product...what more could you want?🤘😁
By Paul R.
I love the phone amazing perfect condition
By khalil S.
Amazing price great products
By Chasidy S.
