Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
123 reviews
InComm PaymentsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
InComm Payments is an innovative global payments technology provider. Leveraging dynamic technology and proven expertise, InComm Payments delivers enhanced end-to-end payment platforms and emerging financial technology solutions through a single integration, helping businesses grow across a wide range of industries including retail, healthcare, tolling & transit, incentives, mobile payments, digital currencies and financial services. By enabling omnichannel connections and alternative payment options to an ever-expanding consumer base in an increasingly digital ecosystem, InComm Payments creates seamless and valuable commerce experiences across the globe. With three decades of experience, over 525,000 points of retail and online distribution, 412 global patents and a presence in more than 40 countries, InComm Payments leads the payments industry from its headquarters in Atlanta, Ga. Learn more at www.InCommPayments.com.
InComm Payments (incomm.com) has 123 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
123 approved reviews, newest moderated first
I had my money stlen from my gift cards $1500 worth and this company refuses to refund my money. It was stolen by a company called Taobao. The American Express website is not secure! They allow companies to steal your money and then refuse to give it back. DO NOT USE THE WEBSITE to check card balances or you will be stolen from.
By Slane
I have been trying to have funds released after renting a car. It's been on hold for 60 days!!! The rental car company has done numerous letters to have the release issued 4 times, and after each letter, something else is missing. Now Incomm is telling me that the rental dates don't match! How can that be? We have the contracts in our hands!! After the first weeks review we were told it isn't on company letter head, next letter we were told that the branch manager didn't sign it, next letter we were told that the merchant I'd is wrong! With the letter from the rental agency that was sent yesterday, we are now told that the authorization codes are wrong, the dollar amounts are wrong, the rental dates are wrong, his signature looks like a stamp, in fact the only thing right was my name!!!!! Avoid this company at all costs if you need access to your money!
By Simpson08 S.
Vanilla Gift Card (Incomm) located at (corporate office) 250 Williams St NW Fl 5 Atlanta, GA 30303-1032 phone number 770-240-6100 Brook Smith-CEO, Phil Graves-Pres., but they will tell you that there address is P.O. Box 826 Forston, GA 31808. Vanilla Gift Card allowed a charge of $10 and $1 to process on a gift card that I personally purchased and when it was brought to there attention Incomm out of Atlanta REFUSED to refund my money. I have filed complaints with Better Business Bureau, Federal Trade Commission, and many other sites. PLEASE do not fall victim to the FRAUD/SCAM company and IF you do NOT buy any of their products you will be helping to put this company out of business.
By M
