Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
299 reviews
impruvu.ioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your one-stop shop for financial improvement solutions.
impruvu.io (impruvu.io) has 299 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
299 approved reviews, newest moderated first
Alonzo was incredibly wonderful to work with through the process of getting business credit. He help us secure $112,500 in funding. The process was easy and Alonzo was available to answer all of my questions
By Rachel O.
Working with Nate at Impruvu was honestly a solid experience from beginning to end. He made what usually feels like a complicated process super smooth and straightforward. He really took the time to understand what I needed and didn’t just throw random options at me. Everything was explained clearly, and I never felt out of the loop. Communication was on point the whole time. What impressed me the most was the speed. We were able to secure funding way quicker than I expected, and it was all handled efficiently without any runaround. If you’re serious about getting funding and want someone who actually knows what they’re doing, Nate is definitely someone you want in your corner.
By Alexander H.
Darius was great to work with and the results speak for themselves.
By Jeffrey C.
I came to the company with very high credit scores, high assets, limited knowledge to funding. I was able to get funding for a smaller amount than originally expecting. I was looking for guidance and ultimately someone that would have my back throughout this journey. The interactions with the team were great throughout but ultimately the total cost of this money was EXTREMELY EXPENSIVE. I was slapped with an invoice for 10% of the the funding they secured whether I used that money or not. I paid them $7,600 for $71K in business lines of credit, plus if I use the lines of credit I am paying $5,400 in fees and interest to the lender. The APR if I use this money is 18.3%, I use 1/3 of it is over 40%. Beware, they don't have your back.
By Erick W.
Complete waste of money. Also they will promise you a refund with no hassle and lie right to you an try convincing you to delete your review because the service is poor “ Option 2: If you feel like the trust is broken and you would rather part ways, I will issue you a refund. No back and forth, no hassle. Either way, I want you to have the full picture of what happened and why. Your scores did not drop because we failed to do the work. They dropped because new negatives hit your file while we were working. That said, we should have communicated that to you clearly and we didn't. That part is on us. I will post this message as a response on your public review as well, since the claim you made is factually wrong. Let me know which direction you want to go and I will make it That was a lie I never was refunded anything but given the option.
By Antonio A.
Response from impruvu.io· Mar 9, 2026
Antonio, I appreciate you laying it out. You deserve a straight answer, so here it is with the full timeline from our records. You signed up May 22, 2025. Here's what actually happened on your file since then: May 2025 (Round 1): We submitted disputes on your initial negative accounts. June 2025 (Round 2): We got Ferris State deleted from TransUnion. That same month, two new collection accounts hit your report (Caine & Weiner #19804809 on Equifax and TransUnion). You confirmed at the time that you knew about those. Those were not on your file when you signed up. Those brought your scores down. July 2025 (Round 3): No changes from the bureaus. September 2025 (Round 4): Six new negative items appeared on your file. Late payments on your student loans (US Dept of Ed) across all three bureaus. That is what cratered your scores. Those student loan lates were not there when we started working together, and they were not caused by anything we did or didn't do. That was activity on your end. October and November 2025 (Rounds 5 and 6): No changes from the bureaus. December 2025 (Round 7): We got the Caine & Weiner collection deleted from Experian, plus four hard inquiries removed (Walserburn, Comenity, Wyndham, Land Rover). January 2026: Our team was unable to continue disputes because your MyFreeScore Now account had a password reset and we lost access. Our team reached out to you multiple times between December and February asking for updated login credentials. We did not receive a response, which is why work stopped. So here is the honest picture. We removed negative items and inquiries from your file. That is real work and real results. Your scores dropped because eight new negative items were added to your report after you signed up, including two collections and six student loan lates. We did not cause those and we cannot prevent new negatives from hitting while we are working on old ones. Where we fell short is communication. Between August and November, someone on our team should have sat you down and said plainly: "Your scores are dropping because you are adding new negatives faster than we can remove old ones. Here is what needs to stop." That conversation never happened clearly enough, and that is on us. I do not make excuses for that. Here is what I want to offer you. You have two options: Option 1: We restart your file. You provide us with updated MyFreeScore Now credentials, we pick back up where we left off, and we go after everything that is still on your report. The student loan lates, the remaining Caine & Weiner items, and anything else that is dragging you down. I will personally make sure communication does not fall through the cracks again. Option 2: If you feel like the trust is broken and you would rather part ways, I will issue you a refund. No back and forth, no hassle. That is the message you were sent. You were never denied a refund, that's still on the table. Communications fell through because you insisted on sending us very unprofessional messages and making false claims. You damaged your own credit by getting 8 new negative items from not paying your bills. We were deleting items as you hired us to do, and did so with what was there. But you were adding more negative items faster than we were deleting them, and then decided to blame us for that. The offer is still on the table, but we insist on maintaining professional, respectful. communication. You have our email, feel free to contact us to discuss this again and come to a resolution.
We had the great pleasure of working with Alonzo. He’s articulate and very knowledgeable. He took his time with us and his expert guidance got our businesses a little over 100K. We would highly recommend anyone looking to build business capital to see Alonzo!
By Paula S.
I worked with Jonny who walked me through the process to acquire a little more than $130K at 0% interest business funding within two weeks based on my credit profile. Stellar professionalism. Quick responsive emails and calls. I would recommend for anyone who needs funding to start, expand, or reinforce their business infrastructure. Also, I appreciate his customer-focused ethics especially when making sure all my questions were answered.
By Alan P.
I absolutely love working with Kevin. He has shown me professionalism, results, and speed on multiple occasions. The entire Impruvu team has been wonderful and I can not recommend them enough!!
By CLRinnovations
