Alonzo was very helpful and…
Alonzo was very helpful and informative. He worked different angles to find the best situation for my needs. Would definitely recommend working with him.
By Ray R.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
299 reviews
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Your one-stop shop for financial improvement solutions.
impruvu.io (impruvu.io) has 299 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
299 approved reviews, newest moderated first
Alonzo was very helpful and informative. He worked different angles to find the best situation for my needs. Would definitely recommend working with him.
By Ray R.
I had a good experience with Jonny. Everything was very well structured and easy to follow. He explained everything well and why things were done in the order they were done. It made the process being new for me much easier to follow. I recommend him in the company to others looking to secure business financing.
By Freedom Fleet Rentals L.
It was a great experience with Alonzo Rccardi . He was professional and knowledgeable of the lending process and it was very helpful . I would highly recommend Anyone to use Alonzo services
By ROSEMARY T.
I had a great experience working with Alonso! He was able to get me $31k of z business Credit Cards. He walked me through each step & explained everything! I will definitely use them again.
By ExpressMedSolutions
I was recommended by a Business Consultant to begin my funding journey with Kevin Araujo, who came highly recommended. Unfortunately, the experience quickly became a nightmare. Instead of working with me directly, Kevin referred me to Steven Chen. I was initially told Steven was a manager of the operation, but I later learned that Steven worked for Kevin. From the beginning, the objective was to obtain $150,000 in funding, use part of it to clear personal debt, and use the remaining funds for my new business. That plan changed when Steven recommended that I take out a $35,000 personal loan to reduce existing debt before approaching banks for additional funding. Before agreeing, I specifically asked Steven whether adding another $35,000 in debt was a good idea because it would put me deeper into debt. Steven told me he was confident he could obtain enough additional funding to pay off the $35,000 loan. He also said he had used this strategy with other Impruvu clients and had seen positive results, so I trusted his recommendation. Unfortunately, we never reached the funding goal. I was told that banking regulations were changing, and Steven later discovered there were banks where funding could be obtained without opening a bank account. This caused me to lose confidence in the process because I felt an experienced funding consultant should have known about those options from the beginning. I was ultimately left with the $35,000 personal loan, while the funding goal was never reached despite being told they could potentially obtain as much as $250,000 in funding. Seven credit inquiries also remained on my report, which Steven apparently was not aware of until applications began getting declined. At the beginning of the relationship, Kevin Araujo also told me that the $500 I paid would be credited back to me at the end of the funding process. Instead, the $500 was credited toward their invoice and was never returned directly to me as I understood it would be. When I could not reach Steven, Kevin contacted me and accused me of being unprofessional, saying, “Steven is trying to help you.” I asked Kevin whether Steven had shown him what had happened with my consulting profile. After I explained the situation, Kevin acknowledged there were problems with how my profile had been handled, apologized, and asked me to provide information so he could “coach” Steven. I did not feel that was an adequate resolution, especially because I originally expected Kevin to work on my file. On February 25, 2026, CEO Damon Aleczander contacted me regarding the situation and said he wanted to see whether we could reach a resolution. Kevin then took over and told me that “he’s the resolution,” but no resolution was completed. I wrote Damon approximately six times and requested a partial credit based on what occurred. Damon did not respond, while Kevin continued asking to schedule a time to speak. On July 7, 2026, after numerous emails, Damon finally responded. During our private conversation, I was offered a refund. I agreed to the refund and even contacted Kevin asking him to follow up with Damon, but I still did not receive the refund or a clear answer. This is what created even more doubt for me. If the company acknowledged that mistakes were made with my account and offered a refund as a resolution, I do not understand why that refund has still not been provided. Based on my experience, once their 10% fee was collected, I felt I was left dealing with the problems that resulted from the process. Meanwhile, client funding successes continued to be promoted online. I do not believe adequate accountability was taken for the mistakes made with my file. I eventually had to pay another company $249 to clear inquiries and help correct my credit profile. I have receipts and video documentation related to the credit-report issues I experienced. Communication was also extremely difficult at times. Calls came through virtual numbers, and I experienced calls that appeared to come from numbers other than the person I was speaking with. Damon, I have patiently waited for you or your representatives to contact me regarding the refund that was offered and that I accepted. Since I have still not received the refund or a satisfactory response, I believe it is appropriate to publicly share my experience so other consumers can make an informed decision. I also have concerns about the visibility of reviews and comments online. Rather than speculate about why certain comments may not appear, I can only state what I personally experienced and document. At this point, actions speak louder than words. I agreed to the resolution that was offered, yet I am still waiting for the refund. I hope sharing my experience helps someone else make a more informed decision.
By Erickson L.
Response from impruvu.io· Jul 8, 2026
Erickson, this is Damon, the CEO, responding directly. I've reviewed your entire file personally. Here's the honest version: one of our advisors made a call on your account that I didn't agree with, and months ago I authorized a fix for it. That fix didn't reach you the way I ordered it to, and that's on me. I've already reached out to you directly to make it right. Some of what's in this review isn't accurate, and I'll go through all of it with you one on one, not here, because your financial details aren't something I'll air publicly. What I won't do is pretend we were perfect. We weren't, and I'm handling it.
I had a great experience working with Alonzo. He helped me secure two personal loans that not only provided capital but also helped build my credit profile. From there, he guided me through business credit card stacking, and in total I was able to access $140,000 in funding across the loans and cards combined. Alonzo was knowledgeable, professional, and genuinely invested in helping me reach my financial goals. If you’re looking for someone who knows how to navigate personal and business funding, I highly recommend reaching out to him.
By Richard S.
I had an excellent experience with Alonzo Riccardi! He helped me through step by step getting access to $126k on my first round! Thank you for your help! I appreciate you!
By Andrea M.
Great service! Cade was extremely helpful and knowledgeable on getting the funded I needed. Steve J
By Steve J.