Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
244 reviews
imarkuSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iMarku knives have manufacturing units based out of Japan. Our CEO, Mr. Mark Liu had started around a decade back. The story dates back to when one of his friends Bolton had a pretty frustrating time looking for a perfect chef knife. That is when he made up his mind to create something to make good knives.He had started young, went to Japan to learn more about Japanese art and culture to start making these Japanese knives. He had initially chalked out a 5-year plan, but things initially did not turn out as planned. He almost felt like quitting, but his girlfriend named iMarku kept on inspiring him to keep going. And that is how the brand came to be known as iMarku.Today iMarku has come a long way from making a single chef knife to an amazing range of world-class knives, prep tools, and cookware. And the story of our growth continues. We are only growing with bigger and greater plans of expansion.
imarku (imarku.net) has 244 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
244 approved reviews, newest moderated first
Knives arrived on time ,they were packaged with bubble wrap ,No damage ! I ordered two knife sets for two diffrent weddings. I did open up one and they look fantastic! cant say the quality yet . But from everything i see great product.
By Michael W.
Did not realize steak knives were serated. Wanted straight blades but I do like the knife set.
By Robert B.
Edited response: Imarku did respond to my complaint and kindly offered to refund the price of the knife I wasn't happy with or replace it with1 of 3 other options. I returned the knife I couldn't use and my new replacement knife is on the way. I have upgraded their rating to 5 stars! I enjoy most of the knives I ordered, however the butcher knife was too heavy and the handle was quite uncomfortable. I contacted Imarku 5 days ago about a return and still have not heard from them. Apparently they DON'T honor their 30 return policy. Next knives will not be from Imarku.
By JA
Response from imarku· Feb 14, 2022
Hello JA, Pretty sorry for your bad experience. However, we have emailed several emails for you within this 12 days and still do not get a reply. I think it is a misunderstanding there. May the email is in your junk box. Thank you. Imarku Team
I want to return and have no paperwork or receipts or confirming email from you. just PayPal. Knives are poor, very light like handles are hollow. not what i want nor expected
By brian W.
Response from imarku· Jan 19, 2022
Hello Brian, Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Please email to [email protected]. Our colleague will handle the after-sale service for you asap. Do not worry. Best Regards, Imarku Team
I like it ... Solid in every way. It took longer to get to me than I wanted but it paid off. This is a piece of the puzzle I have been waiting for to complete my butcher's roll. Very nice knife.
By Craig D.
Response from imarku· Jan 19, 2022
Hello Craig, thank you so much for your understanding. We really appreciate you taking the time out to share your experience with us. If you have any questions, just email to [email protected]. Happy cooking!
I received 2 10” knives ( apparently I accidentally clicked twice!) The knives are very nice, but are a bit large for my small hand. I need to return them if possible, but need information as to the proper procedure to do so. Do you have the knife in an 8” size? If so I would like to exchange one of the larger ones for it, and get a refund on the extra knife. Thank you, R. Martin
By Ellroxmar
Response from imarku· Jan 12, 2022
Hello Roxie, Thank you for your feedback. Please email to [email protected]. Our colleague will handle the after-sale service for you asap. Do not worry. Best Regards, Imarku Team
Great set of knives look great feel great in your hands very sharp would definitely recommend to anyone
By Doug
Response from imarku· Jan 10, 2022
Hi Doug, Glad to hear that you love our knife set! Hope to see you again soon. Happy cooking.
My knife set got delivered fast and they where razor sharp and absolutely perfect weight and grip. Thank you Imarku.
By Xzavier G.
Response from imarku· Dec 6, 2021
Hello Xzavier, thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Happy cooking!
