Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
266 reviews
Imagine Cruising USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.
Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
266 approved reviews, newest moderated first
Easy to understand person and full and complete info furnished
By Jettye
Response from Imagine Cruising USA· Sep 23, 2026
We're happy to hear that our information was clear and complete for you. We appreciate your positive feedback!
All we did was sign up for a trip. That was easy. When we have completed our trip you will get a review on what matters
By David B.
Response from Imagine Cruising USA· Sep 22, 2026
We appreciate you taking the time to share your initial experience with us. We are delighted to hear that the sign-up process was easy for you. We look forward to hearing about your trip!
They always answer promptly when I call with questions about my upcoming trip. They give complete answers with good ideas.
By Cherie H.
Response from Imagine Cruising USA· Sep 22, 2026
We're so happy to hear our team provides prompt, complete answers and good ideas for your upcoming trip! Thank you for your kind words.
Ferdinand went out of his way to accomadate me (handicapped) in purchasing my trip flight. He was attentive and responded the next day to my questions with answers in a timely manner.
By Eleanor W.
Response from Imagine Cruising USA· Sep 22, 2026
We are so pleased to hear about your positive experience! It's wonderful to know that Ferdinand went out of their way to accommodate your needs and responded to your questions in a timely manner.
The whole trip looks amazing - Jonathon was great to work with. The process was easy. The trip is a year and a half away but we're already anxious to go!
By Aldo
Response from Imagine Cruising USA· Sep 22, 2026
We are so happy to hear that you had such a positive experience and that the planning process was easy! We're just as excited for your trip and hope you have an amazing time.
Reservation was very informative and efficient. He answered all my questions and more.
By Ann
Response from Imagine Cruising USA· Sep 22, 2026
We're so happy to hear that your reservation experience was informative and efficient! It's wonderful to know all your questions were answered thoroughly.
Everything. A total package deal.
By Barbara A.
Response from Imagine Cruising USA· Sep 16, 2026
We're so glad you enjoyed everything! Your positive feedback means a lot to us.
Very courteous with good follow-up. Excellent summary of Vacation highlights
By FL, USA C.
Response from Imagine Cruising USA· Sep 16, 2026
We're so happy to hear that you found our team courteous and our follow-up helpful. It's wonderful that you appreciated the vacation highlights summary!
