www.iElectrica.comReviews of ielectrica.com

I would say the buying process was a tad unconventional but I saved right under $600 on a 75" 8k Samsung QLED tv so im happy. The shipping company brought the TV inside. Opened the box. Plugged the TV in and made sure everything worked before they left which I can appreciate! Would recommend

Great experience it started with receiving the best price to the amazing customer support, being informed every step of the process and delivered item in perfect condition.

What an amazing experience from start to finish. Accidentally purchased the wrong product. They went above and beyond to correct my mistake. Thank you Sean and the team you guys are truly great. You have a customer for life.

iElectrica is one of those Bait And Switch scam companies. They have a ton of extension web-sites, such as AVDudes, that carry the same products at different prices. You contact them ahead of time to avoid wasting time, they swear on their mothers that the price you see is the price you will get and that no, God no, they are not there to upsell you. 5 days have passed, during which customer service has been promising me that the TV would ship, and... you guessed it. It was never shipped and the order was cancelled because they could not upsell me. The only real prices they have are on eBay because eBay will close their store quickly if they throw shenanigans like this. But their eBay prices are hundreds upon hundreds of dollars higher, the real prices they want for the products, and not the funny ones on their web-sites. AVOID at all costs!

Please stay away, they're selling refurbish n defective Canadian tv

Looks like the 5 star reviews are paid or employees.No one would give 5 star. 4star may be trustable.

Seller wasted my time. After spending an entire morning researching and deciding on them, they wrote back days later saying they couldn't ship it to me. And I couldn't get a refund for the protection plan I bought, even though they cancelled the TV purchase. Then they told eBay that I cancelled it, so I can't even leave feedback there. Giant waste of my time and terrible customer service.

I am absolutely disgusted and highly disappointed in this companies customer service skills. I myself am in the customer service industry. There is a huge difference between good customer service and extremely poor customer service, this company iElectrica is the bottom of the barrel. My husband and I purchased a Samsung QN75QN90AA 75 Inch Neo QLED 4K Smart TV (2021) for our brand-new house and spent $2,195.00. We then also paid another $199 on warranty insurance for the delivery. They then talked us into a 3 year warranty package for another $399.00. When the TV arrived the box looked perfectly fine, so it sat for a couple weeks undamaged until we moved into our new home. 100% still undamaged! We finally unboxed the TV and the screen was broken in multiple places. I immediately called the iElictrica and they instantly started giving me the runaround. I was told they would put a claim in with the delivery company which was then denied. I then made a phone call to the TV he’s warranty department and they told me that they would not cover it. I then spoke to Micheal and iElectrica’s customer service department he said he would place a claim in with another warranty company. I was told this could take up to 90 days. The first phone call was 3/09/2022, I was told I needed to email photos, which I did. My email is dated 3/10/2022, didn’t hear anything back so I called on 3/11/2022 “ sorry your email must’ve gone into our junk folder.” At that point I should’ve known that this company was a joke. I have called them every week or every two weeks since March. I was told that there would be an update and somebody would be calling me from their insurance company after the review on April 13, 2022. Once again did not hear anything. I called again on April 28, 2022 and Micheal answered the phone. He told me that he was going to place me on a hold to call the insurance company for an update. That hold lasted for an HOUR and 20 minutes before I finally hung up. I purposely took a long lunch so I could hopefully get this resolved. I then called back on April 29, 2022 right when they opened for the day. Once again Micheal was not in yet and the person that answered the phone said sorry we must’ve forgot you were on hold. At this point I just want a refund since my husband and I already purchased a new TV. I would never in my life purchase another item from this company. Especially high priced items that they will never hold up to their end of the bargain.