Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
Trying it again after being hacked - hopefully from now on, we will receive timely notifications to keep on top of it this time around.
By LauraB
Response from IDShield· Mar 13, 2026
Laura, thanks for the review. We appreciate your trust in our team and look forward to continuing to support your needs.
The guy in the phone give me great advice on how to protect myself from a possible Social Security breach
By Charlie R.
Response from IDShield· Mar 13, 2026
Charlie, thanks for the kind words. We are glad our team could provide you with the assistance you needed. Thanks for choosing us.
Quick answers
By GARY
Response from IDShield· Mar 13, 2026
Gary, thanks for the five-star review. We are happy that our team was able to quickly address your concerns. Thanks for being a valued member.
they have been friendly and very helpful in my identity theft.
By Chris
Response from IDShield· Mar 6, 2026
Chris, thanks for the review. We are thrilled to hear that our team was friendly and helpful. We look forward to continuing to support you in the future, protecting what matters most.
Telephone support was good. But, we signed up and are paying a lot for the improved 3 credit bureau support, and still see only Experien showing up as being monitored.
By customer
Response from IDShield· Mar 5, 2026
Thanks for bringing this to our attention. We want to help you get the support you need. Our dedicated IDShield Customer Care Team is ready to help. Please get in touch with them at (888)-494-8519 or via chat at https://bit.ly/44hgWbh between 7-7 CST Monday-Friday. A member of our team will be happy to assist you.
Misty was most helpful, even though I had not contacted them for a couple of years.
By customer
Response from IDShield· Mar 5, 2026
Thanks for the kind words. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback.
I was having a problem and they found out it was a scam!! And learned the truth about how someone was using Craigslist saying their property to rent and it was Not theirs. Saved my life an money also.
By G C.
Response from IDShield· Mar 2, 2026
Thank you for your wonderful feedback. We're thrilled to hear that our team addressed all your questions and concerns comprehensively. It's so gratifying to know you've had a positive experience and provided you with peace of mind. If you ever need further assistance, don't hesitate to reach out.
my questions were answered to my satisfaction
By PatCustomer
Response from IDShield· Mar 2, 2026
Pat, we’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback
