Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
Great customer service. Friendly representatives. Always helpful. Thank you!
By Kim
Response from IDShield· Mar 27, 2026
Kim, thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for choosing us.
more information for same issue i had a sew years ago
By customer
Response from IDShield· Mar 27, 2026
Thanks for the review. We are glad our team was able to provide you with the support you needed. Thanks for choosing us.
Their patient gracious customer support with a senior whose tech skills are very limited, made me feel even safer with their technical knowleger.
By Carol
Response from IDShield· Mar 27, 2026
Carol, thanks for the glowing review. We are pleased to be of service and hope you don't hesitate to reach out to us in the future whenever you need us. Thanks for being a valued member.
So tbankful for the help
By customer
Response from IDShield· Mar 27, 2026
We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback.
They are very patient and took their time to help us as we have trouble seeing. Understood them very well
By customer
Response from IDShield· Mar 26, 2026
Thanks for the kind words. We are happy to hear that our team assisted you with patience and understanding. Thanks for choosing us.
They answered my questions with out hesitating, or stumbling over the answers.
By customer Sylvia S.
Response from IDShield· Mar 19, 2026
Sylvia, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
The individual who helped me was informative and instructive. I appreciate how my personal information is protected and my notifications are prompt. Thank you ID Shield.
By CS W.
Response from IDShield· Mar 19, 2026
CS, your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for being a valued member.
The agent who assisted me was very knowledgeable and courteous. She was able to take care of my inquiry in just a few minutes.
By Riche W.
Response from IDShield· Mar 16, 2026
Riche, thanks for the kind words. We are glad our team was able to provide you with assistnace you needed. Please feel free to reach out anytime you need assistance; we’re here to help.
