Bon service
Bonjour j'ai fait affaire avec icepur dernièrement ,le service à clientèle est excellent ils ont réglé mon problème rapidement merci
By jean T.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
416 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2014, ICEPURE aims to transform residential plumbing systems and make high-quality, filtered water accessible in homes across America. Using cutting-edge reverse osmosis technology and contaminant-removing filters, our water purification solutions are 100x more effective than simple pitchers or faucet attachments. We develop user-friendly yet technologically sophisticated products, with conveniences like tankless machines, low-maintenance filters, and monitoring apps.With ongoing R&D focused on the next generation of water safety and environmental health, ICEPURE is paving the way for smarter homes and a sustainable future.
ICEPURE (icepurefilter.com) has 416 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
416 approved reviews, newest moderated first
Bonjour j'ai fait affaire avec icepur dernièrement ,le service à clientèle est excellent ils ont réglé mon problème rapidement merci
By jean T.
Product arrived as promised and works well
By Vikki
Customer service by Aurora was excellent. She responded to solve my issue most expeditiously, and to my ultimate satisfaction. Thank you for your support. I will use ice pure supplier in the future and highly recommend them. Five stars!
By Patty V.
I had an issue with a couple of my ice pure filters and I contacted customer care. They got back to me so quick and resolved my issue immediately. Great customer service!
By Hannah R.
I have order the product multiple times and had great success. I did have a recent experience where the filter I order was faulty however the company was quick address the issue and replace the item. Very happy with the product and service level.
By Russ
Had an issue with a couple water filters I ordered over 6 months back. Service rep was very helpful in resolving my issue.
By gmr2048
Ordered a set of whole house filters from Amazon, they weren't lasting as long a previous ones so I reached out to customer support. They were quick to respond, asked for a few pictures and questions and are sending me a replacement. Much appreciated!
By Mike B. M.
Ran into an issue with the filter but company was very responsive and do not give you the run-around.
By Vic P.