ICEPUREReviews of icepurefilter.com

A few weeks ago I ordered Icepure water dispenser. It was simple and it arrived sooner than expected. But I was greatly disappointed when I discovered the water dispenser was visibly damaged apparently by the carrier. After awhile I finally got in contact with an Icepure customer service person about this matter. I was appreciative that Aurora was gracious and responsive. She refunded the purchase and assured me the logistics department will be more thorough in securing the item on my reorder.

I got the product I needed.

I had to release the pressure by turning of the water and draining the filter. After that I was able to realign the head and put on the new filter. It did not leak. Life saver.

The filters I purchased thru Amazon more than 6 months ago did not fit when I attempted to install. Amazon was not helpful at all. When contacting IcePur they were extremely helpful in making the situation right. Working with Aurora was very easy and professional. I received a refund back to Amazon account. Thank you very much.

I enjoyed the usage of the IcePure Filters for the last year and a half and when l was on the last one, l decided to continue using the filters. Their delivery was quick and the 6 Pkge is economical.

We had a bad filter and they took care of the problem immediately. I contacted them via email as per the instructions and they got back to me right away and within a few days. They offered me a replacement for just one of the filters as that was the only one that was bad thus far. Great customer service! Thank you again for your customer support and service.

We had some bad filters and they took care of the problem immediately. I contact them via email and they got back to me right away and within three days we received our refund. We purchased the exact same filters and they’re working fine. Thank you for your customer support and service.

I received my order on time and the products fit the description. Unfortunately, neither tool was helpful in turning the connector apparatus in my filter connector. It was worth a try! A family friend came by and used the reset tool properly and attached my water filter securely. That said, I was mistaken when I said the tools did not solve my issue! Great product!!!