This company seems sketchy at best
This company seems sketchy at best ! Once you receive the product , you will find no contact information for service ! No phone number to call and no website ! There is no service department and no customer care ! I do not recommend this company or product as my ice machine worked for 3 days and quit working ! RG
By Ricke G.
Response from ICEPURE· Dec 24, 2025
We’re truly sorry to hear about your experience and understand your frustration. This is not the standard we aim to provide. We do have a customer support team available via email, and we want to help resolve the issue with your ice machine. Please contact us at [email protected] , and our team will assist you as soon as possible. We sincerely apologize for the inconvenience and appreciate your feedback.




