Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
346 reviews
ButureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buture is a company with nearly a decade of experience in offering high-quality vacuum cleaners, proudly serving over 5 million users worldwide. We have recently expanded our reach by selling our products directly through our website, under our well-established Buture brand.Our product range includes two main lines: vacuum cleaners and portable car jump starters. Our latest vacuum cleaner model, the VC80 Cordless Vacuum Cleaner, is a testament to our commitment to innovation, featuring advanced technology and a design that prioritizes both performance and convenience.At Buture, we are dedicated to providing our customers with reliable, cutting-edge products that make everyday tasks easier and more efficient.You can find all our products and accessories on https://ibuture.com/.If you have any questions, please contact us at [email protected].
Buture (ibuture.com) has 346 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
346 approved reviews, newest moderated first
Meine Bestellung wurde sehr schnell versandt und ich konnte den Status jederzeit per Tracking-Link verfolgen. Das Paket kam pünktlich und in einwandfreiem Zustand an. Auch die Kommunikation vom Buture-Team per E-Mail war freundlich und hilfreich.
By Sebastian K.
The wheels fell off my vacuum within the warranty period time and because I bought it from a third party they would not honour the warranty. This is not listed on the Amazon site just their own. Which how would you know to visit the site and check that. Extremely disappointed in their customer service. They did not care what so ever and stopped responding to my emails. Would not recommend this company.
By aleana B.
Be careful when you buy it! Service doesn't exists, Mailed several times for various contact mails including the web form on the ibuture official. My floor brush has broken (wheels got disconnected, as plastic become loose), so I made a pictures and send to them as it was still within one year since I bought it. No answer, so till it works it works but when you really need them, they are not to support you.
By Przemek
Ho scritto diverse mail a indirizzi diversi per avere assistenza su un prodotto di solo un anno pagato più di 100 euro usato una volta, non mi hanno mai risposto una vergogna veramente pessimi volevo solo sapere cosa fare...assurdo
By Marco S.
Wouldn’t let me put in code for warranty then told me they had a lot of calls and would get back to me.still waiting
By John
Their support team guided me through the order and helped me register for the extended warranty. Very professional and polite service from start to finish.
By Gavin S.
Quick delivery only thing I would say is I didn't a tracking number but they helped me out with that super quickly. Item is just as described.
By James W.
Bel aspirateur, bon ramassage, facile à utiliser, long câble pour ne pas avoir à le débrancher sans cesse. Le seul bémol est la taille du bac à poussière/saleté, qui est petit et qu'il faut donc vider régulièrement. Je ne l'ai que depuis un mois, donc le temps nous dira ce qu'il en est, mais il a une garantie de 1 à 3 ans, donc je suis sûr qu'il durera.
By Émile C.
