Excellent Customer service
Great communication, great customer service issue resolved. Issue was : Battery was playing up not keeping charge so a replacement is being sent. Excellent service.
By John
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
346 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buture is a company with nearly a decade of experience in offering high-quality vacuum cleaners, proudly serving over 5 million users worldwide. We have recently expanded our reach by selling our products directly through our website, under our well-established Buture brand.Our product range includes two main lines: vacuum cleaners and portable car jump starters. Our latest vacuum cleaner model, the VC80 Cordless Vacuum Cleaner, is a testament to our commitment to innovation, featuring advanced technology and a design that prioritizes both performance and convenience.At Buture, we are dedicated to providing our customers with reliable, cutting-edge products that make everyday tasks easier and more efficient.You can find all our products and accessories on https://ibuture.com/.If you have any questions, please contact us at [email protected].
Buture (ibuture.com) has 346 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 116 reviews with 5 stars · Clear filters
Great communication, great customer service issue resolved. Issue was : Battery was playing up not keeping charge so a replacement is being sent. Excellent service.
By John
We purchased our Buture V60 6 months ago and have been absolutely delighted with its performance, we have recently had a small issue with one of the accessories so I contacted Buture direct who have resolved the issue immediately. I highly recommend Buture Hoovers and the 5 star after sales service.
By Mr BRIAN W.
Produit conforme booster de batterie Soucis de charge SAV réactif par mail pour diagnostic et remplacement du produit après quelques échanges. Merci Buture
By morad C.
Ordered the wrong part great customer service replacement part sent asap.
By Jill M.
Excellent Service very helpful on spare part policies.
By Mr G.
This is our second vacuum cleaner with Buture. We had one for our house and purchased an ideations for our rv. This rechargeable vacuum cleaner makes it so easy to take all over the house, and you can easily take outside to clean your vehicle. Customer service has been great. Highly recommend.
By James W.
Great quality,fast shipping.
By HAMLET H.
Ho contatto l'assistenza per avere maggiori informazioni in merito alla garanzia sui ricambi dell'aspirapolvere VC70, mi hanno risposto tempestivamente fornendomi informazioni dettagliate e chiare. Direi ottimo!
By Davide