ButureReviews of ibuture.com

After only one year of use, the vacuum cleaner started showing issues. Battery would not last more than 20 minutes (even if 100% charged), the dust collector broke and doesn't stay in place, the performance decreased incredibly. Since I had purchased the 3-years warranty, I tried to contact the customer care many many times to get it fixed. No answer, never. Terrible experience, stay away from this brand and do not trust Amazon reviews.

Had my buture vc70 less then 3 months ago and it’s broke. It’s been nothing but hassle since I got it with its error lights, turning off by itself, getting blocked constantly!!!!! Worse purchase ever!!! It’s not unusable as it’s blowing dirt out the fans at the back, it’s literally screeching at me and it takes over 2 minutes to turn off!!! Knew I should of got a bloody shark

I bought the Buture Floor Brush for VC70 Vacuum because the listing (and the model code) implied it was compatible with my VC70 vacuum. It isn’t. After installing it, I discovered I also had to buy a separate roller brush just to make the part usable — something the listing never mentioned. From a customer’s perspective, this feels misleading: The item doesn’t match the description a reasonable buyer would rely on. I had to pay an unexpected extra cost to make it work. It creates avoidable waste, replacing parts that should still be compatible. I contacted the seller multiple times requesting either the correct compatible part at no extra cost or a full refund (as required under UK consumer law). Communication was slow and unhelpful, and I still don’t have a resolution. I’m now having to escalate the issue through my bank. To make things worse, the listing still doesn’t clearly warn buyers that newer versions of the VC70 use different internal parts even though the same model code is used. It’s not fair or transparent. I do not recommend buying this product — or buying from this seller. If something goes wrong or the item isn’t as described, you may struggle to get support or a refund.

ho un problema con il mio avviatore per auto ....Dopo 15 giorni non ancora ricevuto riscontro alle innumerevoli mail mandate. E sul sito non vi è nessun numero di telefono.

Does not respond to any messages for customer support. Ignores requests for warranty assistance.

Mein Staubsauger hat noch bis nächstes Jahr Garantie, doch was nützt mir das wenn sich der Kundendienst tot stellt? Also Finger weg von Buture Geräten!

After a year the suction pipe broke in half. Ridiculous. Don't buy it .

Terrible product. The vacuum stopped working and is still under warranty. I have emailed the company multiple times and haven’t heard back. Don’t bother with this company. Complete waste of money.