Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
404 reviews
Human InterestSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Human Interest, Inc. is a full-service 401(k) provider that helps small to mid-sized companies offer an affordable and scalable 401(k) that is easy to manage for employers and employees as the company grows. Employers can set up and administer a 401(k) plan entirely online, and make it easier for employees to manage their retirement benefits.For less than what a traditional 401(k) costs, Human Interest, Inc. gives you and your employees more options when it comes to crafting your retirement plan.What comes with a Human Interest, Inc. 401(k) plan?Automated AdministrationCompliance MonitoringDedicated Support TeamOur solution makes it possible for companies to offer high-quality 401(k)s as a part of a competitive benefits package without putting a huge administrative burden on HR.
Human Interest (humaninterest.com) has 404 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
404 approved reviews, newest moderated first
Don't Waste Your Time With Them. Human Interest was recommended by my payroll company. It took us 3 months to sign up. After finally signing up and sending emails to my employees every week during 1 month period no one were able to receive email to sign up. I decided to cancel my account since i wasn't able to use it and it took another 3 months.
By Vera K.
Jennifer is very professional and helpful. She returns calls very quickly and has infinite patience. She is the main reason why I enjoy working with Human Interest.
By Steven W.
Super easy. We signed up our company in like 10 minutes online. I thought it was going to take months. I'd recommend this company. They've been easy to work with.
By Rick
Setup and assistance. Their product was exactly what we needed, as a small business, to give our staff options that they could use.
By customer
When we had to change 401k providers, I'm so happy I found Human Interest after being with a horrible company they are amazing! They make it easy for administration. I have so much time back with their automated processes! Our employees love it and can easily change things in their own portal. So happy with our choice to use Human Interest!
By Jaimee C.
So far so good! Haven't had any issues and everything was simple to set up and operate.
By Daniel De V.
Run away as fast as you can. Contributions always messed up at takes long time to process. I imagine they hold our money, get some interest and then apply to account. All of these reviews are accurate. Pulled money out. Customer service is joke. Take your business elsewhere, you will be much happier.
By SF
Same as I saw another if I could leave a zero I would. I rolled my account from human interest to another account. When I received the balance almost all the important information was on the outside of the envelope. The institution it was going to with account number , name and address. Absolutely ridiculous. Said they would look into how this happened. If another employer offers human interest I will not participate. I did not have the problems like the other reviews but I would much rather of had to deal with that than them broadcasting my info to whoever held or came by my rollover.
By Tommy M.
