Human InterestReviews of humaninterest.com

Human interest will do everything to not rollover your 401k. Its been over a month and still trying to get my 401k rollover, have been getting excuses as to why the money is not reaching me. Customer service said they needed the account number to where the transfer was going, but i see it when I logged in to my Human interest account.

Human Interest filed our reporting late, causing severe stress for me as a small business owner given how serious it is to be non compliant with the IRS. They did not reply to my request for help timely and frankly didn't seem to care much about their customers.

Nice insight into the world of retirement planning on a very basic level that was easy to understand for the lay person.

signed up more than a month ago and the 2 contributions have been pending forever and have yet to be processed.

I relly wish I had an option to go with another company. Never have I ever had a financial institution guilt trip me into putting more money into their pockets. On multiple occasions during 401k setup I was not suggested, but insulted into making "riskier decisions" using their words, at their recommendation. Let alone telling me I was "leaving money on the table" when I only selected a 1:1 match. How does that work?? If I'm getting the maximum match there is no more money left for me to get. They instead recommend I do around 12% of each paycheck and told me it was a poor decision to do only the match. Truly insulting. I truly believe these people have no interest in me or my retirement and just want free money to play with until they have to give it back 40 something years later. Nor have i ever had a financial institution ask me to leave a review. This isn't an app or a game. This is a 401k My experience with Newport/Ascensus in the past was nothing but professional. Human interest, however, are a bunch of clowns and beggars.

When I left my place of employment, I was due a bonus check, but Human Interest disturbed this distribution due to some type of protocol that was not comprehendable and I did not receive the entire amount of the bonus check because due to their extraction of some of the funds. It took an insurmountable amount of time to deal with this agency and the communication was exceptionally poor. Their procedures kept the Controller additional time at her job to deal with my issues. Every time I talked with them, I received some type of email that something was insufficient, or that they didn't receive my termination date, even though all of the forms were completed. The account should have been closed at the date of my departure, but it remained open for some reason. Two months after the departure, they contact me about owing them or cashing out some miniscule amout of money. It was a very stressful experience and exacerbated my blood pressure. There was so much misinformation going back and forth with different people that it made the entire experience confusing and frustrating. If companies do not want people to ask for their distributions it should be communicated in their best practices. I am thankful for the receipt of my distribution, but the whole process could have been less stressful.

Human Intrest is a middle man for Vanguard I am forced to use because thats what my employer chose No support phone number, all is done through emnail which takes days super slow funding to my account,the website itself is not intuitive at all and supplies no real data..Unlike Fidelity or a real broker . I am not sure why anyone would use Human Interest ,there is no value here

I recently started with a new company. Transferred my 401k and my Roth accounts with Human Interest. Online forms were very easy to understand and fill out. Any questions I had, I asked via email and they were responded to right away. Great customer service!