Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
76 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We at Huckle Bee Farms have taken Raw Honey to a whole new level by infusing it with different fruits and vegetables to add natural, organic flavors to our Honey. Our mission is to “give your taste buds a treat” and to expand your knowledge of an age old condiment.
Huckle Bee Farms (hucklebeefarms.com) has 76 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
76 approved reviews, newest moderated first
ordered March 25 still waiting today gave them a three for the delay run around been infusing forever if it finally gets here depending on the quality may update the rating , since it was a gift it is definitely late
By NordVPN C.
Order placed march 7th and like others say no helpful response from company. Jim I see you respond here. I have requested order be canceled and refund to my card be processed but have seen nothing. Hoping to get response from here. Sorry you are dealing with the things you are but not taking care of customers is not good for business. I wish you the best!
By Linette L.
I just read the other reviews on this site and it seems to be the same story! No delivery 2-3 months after ordering. I wanted the product for my daughter’s birthday but that has long passed. I’ve asked for a refund and a response to that. Buyers be aware!
By Linda T.
We work with hundreds of American makers through My American Goods, and unfortunately Huckle Bee Farms has been by far the most difficult vendor experience we've encountered. Orders went unfulfilled for over two months with extremely limited communication, leaving us to manage frustrated customers, refunds, and growing chargeback risk entirely on our side. We were initially understanding and patient regarding the owner's family health situation. However, while severe fulfillment backlogs remained unresolved, the company publicly announced expansion efforts and construction of a larger facility. From a retail partner perspective, this was difficult to understand while customers with 60-90 day old orders were still waiting for fulfillment or updates. At one point, customers who placed orders nearly 3 months prior were still without clear answers. What was most disappointing was not simply the delays themselves, but the lack of proactive communication and accountability toward both customers and business partners, and when there was any communication it was rude, vague and condescending. We ultimately refunded multiple customers out of pocket because protecting customer trust mattered more to us than protecting margins. With over 200 maker relationships, we understand that delays and operational issues can happen. What matters is transparency, communication, and respect for the customer experience. Unfortunately, that was not our experience here.
By Linda R.
Response from Huckle Bee Farms· Jun 3, 2026
We respect that every business partner is entitled to their opinion, but we do feel it is important to provide additional context for those reading this review. Over the past few months, Huckle Bee Farms experienced an unprecedented surge in order volume while simultaneously navigating a serious family health situation involving my wife's chemotherapy treatments. During that period, production timelines increased significantly as orders moved through our small-batch infusion and bottling process. We also believe it is important to clarify that the facility expansion and honey barn construction referenced in this review were not projects that took resources away from customer orders. Quite the opposite. Those investments were made specifically to increase production capacity and help prevent future backlogs. Delaying growth would not have solved the underlying capacity issues that created the delays. We also respectfully disagree with the characterization that there was little communication or accountability. Throughout this period, production updates were posted regularly on our website, Facebook page, and through weekly customer emails. Refunds were processed when requested, and orders continued moving through production every day. As a retail partner working with hundreds of makers, we would have hoped for the same understanding and professional courtesy that small businesses often extend to one another during extraordinary circumstances. While we certainly understand the frustration caused by delays, publicly encouraging customers not to support a small family business that was actively working through both operational and personal challenges was disappointing. Most importantly, Huckle Bee Farms is not a warehouse fulfillment operation. Our products are handcrafted in small batches, and quality has always remained our highest priority, even when that came at the expense of speed. We acknowledge that the delays did not meet anyone's expectations, including our own. We regret the frustration experienced by customers and partners alike, and we remain committed to serving our customers with the quality products that have built our business over the years. — Jim Huckle Bee Farms
This company is Horrible! they do not respond to email or contact through the website at all! And when you call, you get put on hold for a while before they will talk to you. Finally, after 2 months of waiting, with nothing but sob stories and emails asking for patience, I had enough and asked for a refund, which they say is processed, and were very short when talking, saying things like "we fell behind because 1/2 the company was in the hospital". Not the customers problem. If you cannot meet deadlines, quit taking orders until you can fulfill the orders that are bought and paid for! Instead they are on heavy rotation on Facebook! bragging about expansions and new barns
By Stephen C.
I ordered 3/17 and 3/27 to 3 orders =6 honeys. 5/12/26 I have received nothing yet and contacted them with 000 response. I always have to comment on the Facebook page. I will not order again 😤 and I may never receive these 2 orders that I ordered in March! Poor communication and no customer service 😢! They take your money but don't get the products! That's a bad business in my book!
By Shannon M.
I ordered the sample pack of honey the beginning of March and from the information provided on the website, my order should have arrived around the beginning of April. I ordered this honey as a birthday gift for a dear friend of mine. I was sent a message that they were running behind so I told my friend about the delay and we both decided it would be fine to celebrate her birthday a little later. The progress on my order is showing that it's in the infusion phase where it's been this entire time. I just sent a message to the owner and told him if my order isn't shipped within the next week, I want a refund. I understand unforeseen circumstances, family illness, etc. can pop up at any time but a business should prepare for and have a back up plan if and when these circumstances arise. The update letters assuring orders are close to being shipped are of no help! I am extremely disappointed with my experience with this company! I will obviously not be returning to this company to purchase any of their products in the future and won't be recommending them to anyone I know. Buyer beware as the saying goes!
By Kat T.
Buyer beware this is engaging in fraudulent business practice by taking orders saying a few days to 3 weeks and then telling you that you have to call. Trust me the owner will email when you call them out on social media, he will also say he is disabled and note his wife's cancer. Yes sad but I'm also a disabled Veteran with cancer this is not a valid excuse to take my money and not send my order after SEVEN week. If they cannot make the honey limit the varieties or stop taking orders. He is a FRAUD and I will be filing a complaint here in OH and one in his home state. Please need to help hold him accountable. Write to your Attorney general and let them know as the BBB cannot do anything. He needs to lose his business license or at least be investigate for fraudulent business practice. Wake up Mr Jim Douglas you have done wrong to this customer!!!!
By AF S.
