Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
76 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We at Huckle Bee Farms have taken Raw Honey to a whole new level by infusing it with different fruits and vegetables to add natural, organic flavors to our Honey. Our mission is to “give your taste buds a treat” and to expand your knowledge of an age old condiment.
Huckle Bee Farms (hucklebeefarms.com) has 76 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
76 approved reviews, newest moderated first
After spending hundreds of dollars over the last couple years the customer service is a complete failure. The site said 15 days like normal. Now it's saying 30 days for new orders. They are running wedding ads and my order hasn't been shipped even though it's been over 40 days.
By Nancy R.
FRAUD/SCAM ALERT! This company charges your credit card on the day you place an order, takes your money and never sends you what you ordered. I placed an order February 12th and was informed that my order would ship within a few days to two weeks. After two weeks, I sent them numerous emails with absolutely no response. I called and was informed that my order was still being processed and should ship soon. After waiting over a month (and sending numerous emails again with no response), I called again and was told that I will receive an email the following week with tracking information for my shipment. Well, that never happened. I waited another week and spoke with the most rude and unprofessional representative who started hollering at me about how they are a small company, only have 3 employees and they are backed up. She is probably the same person who all the other customers spoke with who also had a problem with being charged and never receiving their order. Well, that’s not a ME problem, that’s YOUR problem. She was so rude, I had to disconnect the phone call and immediately contact my credit card to report the transaction and get my money back. There are plenty of other companies who make similar, delicious products with amazing customer service that delivers within days. Ironically, they should know that you can catch more flies with honey than with vinegar. BUYER BEWARE!
By Michael S.
Response from Huckle Bee Farms· May 5, 2026
We take claims like this very seriously and want to address them directly. We are not a scam, and we do not take payments without fulfilling orders or providing refunds. Charging at the time of purchase is standard for made-to-order products, including ours. Your order, placed on February 12th, did experience a delay beyond our typical estimated timeframe. While we communicated that orders may take time due to small-batch production, we recognize that your experience did not meet expectations. Regarding communication, we do respond to customers, but during periods of high volume, response times can be longer than normal. That said, no customer should feel ignored, and we are actively improving this. We also want to address the claim about our team. We stand behind our staff and do not condone unprofessional behavior. At the same time, we expect conversations to remain respectful on both sides. Finally, you mentioned disputing the charge. If a refund has been issued through your credit card provider, then the matter has already been resolved financially. We are a small business focused on producing quality products, and we fulfill thousands of orders successfully. This situation is not representative of our standards, but we are continuing to improve both communication and turnaround times. — Jim Huckle Bee Farms
I had them come across my social media feed and ordered a tropical bundle on 2/12/26. I kept getting emails from them exclaiming how they hope I'm enjoying my honey and here's a recipe for you......and I started to think this was a scam since I had not yet received the honey. I FINALLY got a tracking number and my honey FINALLY arrived today 3/25/26, just a day shy of SIX WEEKS after my order. When I got the notification that it had been delivered I was excited to try some, but the box was damaged and product very poorly packaged, a lid broken from one of the bottle and honey all over the inside of the bag. I took a look at the refund policy on the website and it states "Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange." Nowhere to leave reviews on their web page or social media....but I was already disappointed that it took so long and now I'm just pissed. I'm going to just throw the whole package in the garbage and write this off as a waste of my money and energy and hope others will not fall for this crap.
By Brian T.
Ordered on Feb 16th with knowledge that it takes 20 days for the flavor process. Was hoping it would be delivered by a month for a birthday present. Its now past a month and minimal communication and no order shipped. Went to Plan B for the present which I'm actually happier with. I prefer to support small family companies but struggle supporting when the customer service is nonexistent. Buyer beware. Its been 6 weeks, no order, website says its shipping "soon" but has been that way for 2 weeks. I'll give it 2 more weeks and if no product will dispute charge on credit card.
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