The product was delivered promptly and…
The product was delivered promptly and as ordered.
By James B.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
475 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1988, HPMS Inc. has been a respected provider for the therapeutic, rehabilitative, and medical care needs of medical professionals and patients. HPMS offers high-quality, brand-name equipment at deeply discounted prices.
HPMS Inc. dba The Therapy Connection (hpms.com) has 475 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 375 reviews with 5 stars · Clear filters
The product was delivered promptly and as ordered.
By James B.
I purchased the full set of Magister Pivotal Therapy spinal alignment devices from HPMS. these simple but expensive devices have been tremendously helpful to me in giving relief and restoring functionality. But I am reviewing HPMS here. There seem to be a lot of online retailers which charge premiums for devices such as HPMS offers. Not only that, some of them will actually charge more for shipping with the more money spent on goods. I do not know all the ends and outs of this industry, but it seems rather awful. Actual quality health care, including effective physical therapy, is not easy to access. For me, I do not have access to an actual helpful physical therapist at all. Being able to practice physical therapy at home is vital, and I need specialized equipment in order to do that. HPMS was the only vendor I could find that made this reasonably affordable. Not only do they offer free shipping with flat rates for expediting orders, I was able to receive a generous 15% discount. If I find I need more PT equipment, I'll be looking here first. Thank you for being here!
By John W.
I have developed osteoarthritis in my thumbs. The Comfort cool thumb protector is a wonderful product that helps me to do my normal activities without pain!
By Kathryn B.
Thank you for excellent service!
By Joel A.
You guys had the exact brace I was looking in the right size at a good price. And to top it off, it was shipped in a timely manner !!!
By Jim F.
Order correct and very timely
By Jhann
I bought this as a gift for my wife, who struggled to open blister pack pills. She is very happy with this tool.
By FH
You had the product I needed at a reasonable price, and shipped them to me in an accepable time frame.
By GERALD B.