costumer service
costumer service
By jose de L.
Response from Houseplans.com· Feb 20, 2025
Thank you, Jose. Happy to hear you had a good experience!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
753 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find the Right Plan for You at Houseplans.com Thinking about building a home? Houseplans is the industry leader in predrawn blueprints and has been in business since 2004. Explore 40,000 designs of all sizes and styles and get friendly advice and answers to your questions. Whether you're looking for a rustic barndominium floor plan, a sleek modern farmhouse, or a cute cottage design, we've got the plan for you. Small, budget-friendly house floor plans? Yep. Tiny plans? Absolutely. From simple to luxurious,you'll find it here. Our experienced and friendly team of house plan advisors would love to talk. Want to make changes to a plan? Our modification service can make all kinds of alterations, big or small, to make the design exactly right for you. It's easy to get started. Call 1-800-913-2350 or contact us. Professional builders! We've got a special club just for you. Get pro-level perks and the plans you need. Join for free here. Start Your Search
Houseplans.com (houseplans.com) has 753 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
753 approved reviews, newest moderated first
costumer service
By jose de L.
Response from Houseplans.com· Feb 20, 2025
Thank you, Jose. Happy to hear you had a good experience!
Very easy to read plans. Purchasing was easy and the staff was very helpful.
By Melissa
Response from Houseplans.com· Feb 20, 2025
Melissa, that's great. Thank you for taking the time to write this.
Fast and easy
By Ralph A.
Response from Houseplans.com· Feb 18, 2025
Great to hear, Ralph!
Great very informative!😊🙏
By John E.
Response from Houseplans.com· Feb 13, 2025
Nice. We're so happy that you feel like you have the info you need.
Great service from phone operators, Michelle in particular, also thank you to Lorretta and Stacey. Best regards Deo and Gail
By Deo & Gail P.
Response from Houseplans.com· Feb 12, 2025
Deo and Gail, thank you so much for this thoughtful review! We're so glad to hear that you had an enjoyable experience. Here's to your build.
Customer service was responsive
By Bruce
Response from Houseplans.com· Feb 11, 2025
Thanks, Bruce!
I called and asked for the designers address/contact information and for a better release showing rights. VERY poor communication, still have not heard back. UPDATE: I heard back from them immediately AFTER (next day) my review here was posted.
By Quentin G.
Response from Houseplans.com· Feb 11, 2025
Hi Quentin, we left you a voicemail with the designer's info. We'd also be happy to add your info to the plan if that will be helpful. Hope to hear from you!
Dominque was very helpful walking me thru the options on our selected plan. Thank you
By Mike
Response from Houseplans.com· Feb 10, 2025
Awesome! That's great to hear, Mike. Thanks for the review.