Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
753 reviews
Houseplans.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find the Right Plan for You at Houseplans.com Thinking about building a home? Houseplans is the industry leader in predrawn blueprints and has been in business since 2004. Explore 40,000 designs of all sizes and styles and get friendly advice and answers to your questions. Whether you're looking for a rustic barndominium floor plan, a sleek modern farmhouse, or a cute cottage design, we've got the plan for you. Small, budget-friendly house floor plans? Yep. Tiny plans? Absolutely. From simple to luxurious,you'll find it here. Our experienced and friendly team of house plan advisors would love to talk. Want to make changes to a plan? Our modification service can make all kinds of alterations, big or small, to make the design exactly right for you. It's easy to get started. Call 1-800-913-2350 or contact us. Professional builders! We've got a special club just for you. Get pro-level perks and the plans you need. Join for free here. Start Your Search
Houseplans.com (houseplans.com) has 753 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
753 approved reviews, newest moderated first
I emailed Michelle Frye what I was looking for and she came up with 2 plans that fit our needs. she responded within an hour and helped with the purchase process Thanks
By customer
Response from Houseplans.com· Jan 5, 2026
It is great to hear you had a good experience working with Michelle. Thank you for your review!
I have contacted customer service 3 times and still no plans! This is ridiculous to say the least.
By customer
Response from Houseplans.com· Jan 5, 2026
Hello Tameka and thank you for reaching out. Our records show the plans were delivered to your email the day after they were purchased. Is it possible they went to your spam/junk folder? It is important to us that you have a good experience with your order. If you still can not locate your plans please call our office.
Quick return time.
By Dustin W.
Response from Houseplans.com· Jan 5, 2026
Hello Dustin, thank you for your 5 Star Review!
They were good plans
By Jodi
Response from Houseplans.com· Dec 29, 2025
Thank you for your 5 Star Review Jodi! We would love to see pictures!
I was disappointed that the next day there was a huge discount on my same plans. I thought the ethical thing would have been to either tell me they were going on sale or refund me the difference.
By Don B.
Response from Houseplans.com· Dec 29, 2025
Hello Don and thank you for taking the time to leave a review. We completely understand how disappointing it can be to see a plan go on sale after purchase. Promotions are time-limited and can vary based on season and availability, which means we’re unable to apply them retroactively. That said, we truly value your business and appreciate you choosing us. If you have any questions about your plan or future options, our support team would be happy to help.
So many plans to choose from. We found the house plan we liked with the floor plan we were looking for. My husband and I live in a log cabin. He chose this house for a sloped lot. I was not expecting a modern style from him. I wasn't on board just yet. I looked at so many houses and their plans that I kept going back to the one my husband chose. The floor plan was right on and I started picturing where we were going to build this home. The more I looked at it the more I believe it will be perfect 🥰. The price, the purchase and receiving the PDF plans were super fast. I couldn't wait to check out the blue prints. The designer did a wonderful job.
By M D S.
Response from Houseplans.com· Dec 22, 2025
That's wonderful! We are delighted to hear you found the perfect plan!
An absolute pleasure to work with.
By Wayne D.
Response from Houseplans.com· Dec 22, 2025
Hello Wayne! We love to hear that you had a pleasurable experience. Good luck with your build!
Doing great with communication, answered questions with solutions. Able to make a decision according to needs from email response and quick turn around. Just what I needed and expected from a professional design company.
By Michael B.
Response from Houseplans.com· Dec 22, 2025
Thank you for such a nice review Michael! We would love to see pictures when your home is finished.
