Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
753 reviews
Houseplans.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find the Right Plan for You at Houseplans.com Thinking about building a home? Houseplans is the industry leader in predrawn blueprints and has been in business since 2004. Explore 40,000 designs of all sizes and styles and get friendly advice and answers to your questions. Whether you're looking for a rustic barndominium floor plan, a sleek modern farmhouse, or a cute cottage design, we've got the plan for you. Small, budget-friendly house floor plans? Yep. Tiny plans? Absolutely. From simple to luxurious,you'll find it here. Our experienced and friendly team of house plan advisors would love to talk. Want to make changes to a plan? Our modification service can make all kinds of alterations, big or small, to make the design exactly right for you. It's easy to get started. Call 1-800-913-2350 or contact us. Professional builders! We've got a special club just for you. Get pro-level perks and the plans you need. Join for free here. Start Your Search
Houseplans.com (houseplans.com) has 753 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
753 approved reviews, newest moderated first
Working with rep. Michelle Frye was a real pleasure. She was very helpful.
By customer
Response from Houseplans.com· Mar 24, 2026
Thank you for your great feedback Ted! We’re so glad to hear that working with Michelle was such a positive experience. We’ll be sure to pass along your feedback with her. We truly appreciate you choosing us!
Im a home builder in indiana and am always needing new plans. This was the second time I ordered a set of plans from here, will definitely continue to do so and tell all my other contractor friends....
By Joe
Response from Houseplans.com· Mar 18, 2026
Thank you for your continued support Joe — it truly means a lot, especially coming from a home builder! We’re glad to hear the process has worked well for you and that you’ve come back for a second set of plans. Your willingness to recommend us to other contractors is the highest compliment we could receive. We look forward to being a reliable resource for you on future projects!
Great customer service, very quick response!
By Daniel H.
Response from Houseplans.com· Mar 18, 2026
Daniel, thank you for this nice review! It’s great to hear you experienced quick responses and strong customer service — that’s exactly what we aim for. We’re here anytime you need assistance!
Stacey Kiilerich was so helpful for this process. Thank you. The plan is everything my wife and I wanted.
By Tim R.
Response from Houseplans.com· Mar 17, 2026
Tim, thank you for sharing your experience! We’re so glad to hear that Stacey was helpful throughout the process and that the plan turned out to be exactly what you and your wife were looking for. That’s exactly what we love to hear!
Dominique Foster was very helpful She guided me thru the ordering process with a ton of patience I had many questions and I never felt like she had to go do something else Thank you Dominique
By Bill C.
Response from Houseplans.com· Mar 16, 2026
Thank you so much for sharing your experience Bill! We’re delighted to hear that Dominique was so helpful throughout the ordering process. We’ll be sure to pass along your kind thanks — she’ll really appreciate it!
The attention and responsiveness from Stacy was incredible. She listened to our request for modifications and immediately got back to us with a written quote that was spot on! The service was simply awesome!
By Adrian S.
Response from Houseplans.com· Mar 12, 2026
Thank you so much for the wonderful review, Adrian! We’re thrilled to hear that Stacy provided such attentive and responsive service while helping with your modification request. Getting you clear information and accurate quotes quickly is exactly what we aim for. We’ll be sure to share your kind feedback with her. We truly appreciate your support!
Easy step by step
By BRUCE YOUNG J.
Response from Houseplans.com· Mar 11, 2026
Thank you for the review Bruce! We are happy to hear that you found the process easy. Let us know if you need anything else.
Stacey was kind and knew what she was doing.
By Shelia H.
Response from Houseplans.com· Mar 9, 2026
Sheila, thank you for taking the time to leave a review! We’re so glad to hear that Stacey was helpful and knowledgeable while assisting you. We’ll be sure to pass along your kind words to her!
