Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
HoufySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world.Our mission is to empower everyone to book direct and save on service fees.We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!
Houfy (houfy.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
662 approved reviews, newest moderated first
The property is very nice and the owner’s have put a lot of thought into making the house comfortable and welcoming. The booking process was easy. We will definitely stay there again!
By DB
Response from Houfy· Oct 1, 2026
Thank you! Great to hear the house lived up to the care the owners put into it, and that booking was easy. Enjoy the next stay.
I liked that the fees were lower than other sites. I did not feel the site was user friendly.
By Cathy
Response from Houfy· Oct 1, 2026
Thanks for the feedback Cathy. Sorry the site didn't feel easy to use — if you can tell us where it got in your way, we'll get it to the team. That's the kind of detail that actually gets things changed.
House was fantastic and host was exceptional
By Sidney H.
Response from Houfy· Oct 1, 2026
Thanks Sidney! Great to hear the house was fantastic and the host looked after you so well. Hope we see you again.
System seemed simple, straightforward and clear. Fewer steps to finalize is always a plus.
By Jim L.
Response from Houfy· Sep 27, 2026
Thanks Jim! Good to hear it was straightforward and took fewer steps to get done.
This was my first time using Houfy and I was a bit nervous about it, but everything went smoothly and our rental was just like the description.
By SDBeachGirl
Response from Houfy· Sep 18, 2026
Thank you — that first-time nervousness is completely understandable, and it means a lot that we earned your trust. "Just like the description" is exactly what we want every guest to be able to say. So glad it went smoothly.
For the most part, the site worked extremely well. It’s easy to navigate and shows all the costs upfront. The only issue we had was related to making the final payment. The system just kept processing but never finishing. The host finally told us it had something to do with a rounding error causing a mismatch. It was eventually fixed and all was well.
By Trish
Response from Houfy· Sep 17, 2026
Thanks Trish! Good to hear the site was easy to navigate. Sorry about the hold-up on the final payment - glad it got sorted in the end, and the rounding mismatch has been passed to the team to look at.
Finally a website designed to bring hosts and guests together and remove the noise of the platform interference and fees! Easy to use and a great alternative
By Aj
Response from Houfy· Sep 16, 2026
Thanks Aj! Great to hear the site is easy to use and that connecting hosts and guests directly is what comes across.
Easy to use experience, good communication between host and client. Similar to competitors.
By Noah
Response from Houfy· Sep 16, 2026
Thanks Noah! Good to hear it was easy to use and that communication with the host went well.
