Great Billing support and technical…
Great Billing support and technical support
By Karina B.
Sunday, November 8, 2026 · Customer reviews of US businesses

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142 reviews
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Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies.Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise.Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.
Hostway (hostway.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 94 reviews with 5 stars · Clear filters
Great Billing support and technical support
By Karina B.
I've been with Hostway for over a decade, running a couple of business sites and even a WordPress site. The reliability is solid, as has been the tech support. When I got lost on their (or my own back end and emails), we've always gotten things straightened out. Kudos.
By W Lance H.
I have been a Hostway customer since I started my business in 1984. The experience has been seamless and I cannot recommend a better friend to my video production company. Hostway rocks!
By matt M.
All ways have perfect service at all times. Nice people to deal with
By KEN R.
I have been with this company since 1997 when hosed my website. The customer service is excellent. Never a down time
By James F.
I have been using hostway for several decades and what few problems I encountered were quickly remedied by customer support. The support is fast and the ability to edit my website is very intuitive with no instruction needed to modify my website.
By Frank W.
I think Hostway is great. It is up 99.999% of the time. We have had absolutely no problems. Hostway has also been really helpful when we need something done, like installing the certificates, renewing our website, etc. Just ask them.
By stan
Hostway has worked well for my small business since I started in 2002. Website is easy to navigate and cost is aligned with my needs. The few times that I had to reach out to customer service, they were nice and helpful. The one time I did have an issue, the representative stayed in contact with me until the issue was resolved.
By Lanetra