Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
142 reviews
HostwaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies.Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise.Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.
Hostway (hostway.com) has 142 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 94 reviews with 5 stars · Clear filters
I had a question on the SSL subscription for my site, and the question was answered quickly and accurately. It saved me money because I was about to purchase a new SSL based on a deceptive email that I thought was from Hostway, but was actually from an outside company. Hostway support assured me that SSL came with my plan and the other email did not come from Hostway.
By Top R.
I have been a customer for over 25 years! Great customer service when I have needed it! Free voice, chat and email support... This is what keeps me a loyal customer.
By Trinity B.
I have always received great service with my website and mail! Thanks
By Randy
We have used their services for over 12 years. Great technical assistance and customer service. We love our website.
By Veronica
I have worked and had my websites for the last 25 years. Hostway has been my best experience since then.
By Sohrab C.
Excellent service--professional and courteous.
By Sulaiman W.
Been with Hostway for many years& have been truly satisfied with the service they provide as well as excellent customer service.
By William M.
Perfect services
By Bruno Z.
