Rubi Siordia was AWESOME
Rubi Siordia was AWESOME. She was cheerful, knowledgeable and got the job done with no pain. I rate her 6 stars!
By J F.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
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572 reviews
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Horizon Trust Company is a custodian that offers IRA custodial services for clients looking to self direct their Individual Retirement Account (IRA). Horizon Trust provides education on self directing and custodial services to investors interested in diversifying their tax-sheltered portfolios beyond the limited options of publicly-traded investment products.
Horizon Trust (horizontrust.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Rubi Siordia was AWESOME. She was cheerful, knowledgeable and got the job done with no pain. I rate her 6 stars!
By J F.
I was totally lost on how to implement and manage our Self Directed accounts, but the team at Horizon (especially Smantha) put my worries at ease. I am still working on getting all our ducks in a row, but I am not stressing over what to do. Thank you Horizon!
By Eugene Mark A.
I called Horizon with some questions and spoke with Claudia. She was knowledgeable and extremely helpful - she helped me complete my application online in just 15 minutes. Not to mention Horizon’s fees are straight forward…I just started with them but am already far more impressed than I was with my last SDIRA company!
By Heather T.
I have felt nothing but support and aloha from your team. I am a brand-new aspiring real estate investor/entrepreneur, and your team has really made this process effortless. I appreciate all the help. Aloha. Dana is awesome and super helpful. She came into work today on her day off to help get me situated.
By Jonah K.
The service we received to assist in liquidating our accounts to open our SDIRA went very smoothly. It was a professional and thorough experience.
By Kristin G.
Had great help from Mercie Davis in moving and liquidating my account from Merrill Edge to Horizon Trust
By Consumer
great experience and easy Thank you!
By Jeff G.
Jessika was extremely helpful in my quest to get my funds transferred from my current provider by reviewing my paperwork to ensure there wasn’t any hold up due to incorrect or missing information. Email said 2-3 days but I had explained to her I was racing against the clock, she called me back within a few hours of my emailing .
By Susan B.