Good service
Good service
By Mrs m C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
570 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
honiture.com is listed under Appliances & Electronics.
honiture.com (honiture.com) has 570 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
570 approved reviews, newest moderated first
Good service
By Mrs m C.
Great. Good service
By Toetie W.
Good customer services great product
By Michael M.
Order and promised delivery within 4 days - still waiting on day 6 for delivery information, unable to track order - lets see if it arrives?????
By suzanne O.
Response from honiture.com· Jul 17, 2026
Hi suzanne, We're sorry to hear about the delay. We've checked and noticed that your parcel is now showing as delivered. If you haven't received it, please contact us at [email protected] and we'll look into it for you. Thank you for your understanding. Best regards, Honiture Team
Complete lack of integrity. Contact them about a vacuum that broke within less than 12 months of buying it and get a response that if I leave a four or five star review, then they’ll send me the replacement part but not until I leave that review. what a complete lack of integrity I’d rather not be associated with anything like that and instead of standing behind their product they hold you hostage to give them a better review before you get the replacement part.
By Joe E.
Response from honiture.com· Jul 15, 2026
Hi Joe, We're sorry to hear about your experience and that our approach did not feel right to you. We understand your frustration and respect your decision. We will review our internal processes to ensure we handle such cases with greater care and integrity in the future. Best regards, Honiture Team
Terrible customer service! They do not respond to emails, except when trying to sell you something. I am sooooooo very relieved I found out about their bad customer service and managed to cancel my order. It seems crazy to me to have such contempt for customers. I imagine they have lost a lot of potential customers by their terrible reviews. One of the worst companies I have dealt with in a long time.
By Tartan O.
Response from honiture.com· Jul 15, 2026
We're sorry to hear about your experience and that our customer service did not meet your expectations. Your feedback is important to us, and we will continue working to improve our service. Best regards, Honiture Team
Lovely light and easy to use. So far so good.
By Susan A.
So my decision was between this and the Dyson and I’m so glad I chose the x7 bc the suction is far superior and the price is a quarter of the cost! Great job will be purchasing more in the future!
By Chase D.