Complete disaster and a waste of time
I had an invalid blood level due to contamination with my testosterone gel being applied at exact site of blood draw . I offered to pay for retest prior to my requested (6x) rescheduled consult and emailed and also text messaged them multiple times to reschedule . The AI was completely worthless I recieved 7 separate messsges with AI computer texting they would be reaching out to my care team “ which it never did over a five day period . They then charged me $50 for missed appointment. I do not believe they have actual human staff trying to run business with only computers ? Extremely unhappy with service . I know this review seems like an outlier but go to Reddit for more accurate reviews or you tube
By Dannielle J.
Response from Hone Health· Apr 20, 2026
Hi Dannielle, due to PHI/HIPPA we can't comment too much on your case here, but a manager will be reaching out to help and ensure we get you back on track with everything — please stay tuned!



